You can unsubscribe from products that are already assigned if they are not longer required. Products that can be unsubscribed have the Assigned status.
You can unsubscribe your own products or those belonging to other identities that you manage.
To unsubscribe a product
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In the menu bar, click Request > My Requests.
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On the My requests page, click Edit Requests.
This opens the Renew or Unsubscribe page (see Renewing or unsubscribing (page description)) and displays all the products that can be renewed or unsubscribed.
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(Optional) If you want to unsubscribe a product of another identity, perform the following actions:
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Next to Requests for, click Change.
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In the Employee dialog, click the identity with the product you want to unsubscribe.
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On the Renew or Unsubscribed page, click the product in the list that you want to unsubscribe.
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Click Unsubscribe.
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(Optional) In the Unsubscribe dialog, in the Unsubscribed as from field, enter the date for unsubscribing the product. If you leave this field empty, the product is unsubscribed once you have clicked Saved.
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(Optional) In the Reason field, enter a reason for unsubscribing.
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Click Save.
Related topics
You can display all approvals of product requests that you, or the identities that report to you, decided upon.
To display approvals
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Approval History.
This opens the Approval History page (see Approval history (page description)).
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(Optional) Click Advanced search to control which approvals are display (see Approval history (page description)). For example, this allows you to show just pending requests (no approval decision yet made).
Related topics
If you have made an approval decision about a request, you can undo the approval. To do this, the following prerequisites must be met:
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You made the last approval decision about the request.
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The last approval decision about the request was made at another approval level.
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There are no parallel approval steps at the current approval level.
To undo an approval
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Approval History.
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(Optional) To control which requests are displayed on the Approval History page, click Advanced search (see Approval history (page description)). For example, this allows you to show just pending requests (no approval decision yet made).
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In the list, click the request whose the approval that you want to undo.
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In the details pane, click 
Revoke last decision.
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In the dialog, perform the following actions:
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In the Reason for the recall, enter why you want to undo the approval.
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Click Revoke last decision.
Related topics
Before a pending request case is approved, the approver can send you a question about it. You can display and respond to these inquiries.
Detailed information about this topic
