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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Address book

Open the Address Book page through the (profile) > Address Book menu item (see Displaying the address book).

On theAdress Book page, you can:

The following tables give you an overview of the different functions and content on the Address Book page.

Table 69: Controls in the details pane of an identity

Control

Description

Overview

You can use this button to display more information about the identity.

Table 70: Columns

Column

Description

Display

Displays the full name and in brackets, the user name of the employee.

Primary location

Shows the identity's primary location.

Primary department

Shows the department that the identity is primarily assigned to.

Help (Menu description)

Use the various menu items in the menu (Help) to perform the following actions:

  • Open One Identity help resources

  • General information about the Web Portal

  • Change the user interface language

  • Change the user interface time zone

The following tables provide you with an overview of the menu items and actions that can be run here.

Table 71: Menu items

Menu

Menu item

Description

Help

 

 

Help

Opens the Web Portal's context-sensitive help.

 

Support

Opens the One Identity's support page. There you will find

a number of solution methods for different issues.

 

Community

Opens One Identity's community page, where you can exchange solutions with other users in a forum.

 

Connection

Here you can display detailed information about the logged-in user, authorization groups, and program functions.

 

Info

Here you can display, among other things, information about the currently installed version of your Web Portal and legal notices of the product.

 

Language

Here you can change the Web Portal's display language (see also Switching languages).

 

Time zones

Here you can change the Web Portal's time zone.

Request (Menu description)

You can use items on the Request menu to perform various actions and collect information about requests. The following tables provide you with an overview of the menu items and actions that can be run here.

Table 72: Menu items

Menu

Menu item

Description

Request

 

 

My requests

 

 

 

New Request

Here you can add products that you want to request into your shopping cart (see Adding products to the shopping cart).

 

 

Request history

You select the following actions:

 

 

Editing requests

You select the following actions:

 

 

Maintaining templates

Here you can perform the following actions for your own or system-wide request templates:

 

 

Shopping cart

You select the following actions:

 

My actions

 

 

 

Pending requests

You select the following actions:

 

 

Approval history

You select the following actions:

 

 

Request inquiries

You select the following actions:

 

Auditing

 

 

 

Request

Here you can see all the requests. You can also filter them so that only products requested for a specific identity are displayed (see Displaying all requests).

 

 

Approval

Here you can see all the approvals. You can also filter them so that only requests relating to a specific identity are displayed (see Displaying all approvals).

 

Escalation

You select the following actions:

My requests (page description)

Open the Pending Request page, by navigating through to Request > My Requests.

On the My Requests page you can perform various actions regarding your requests. To do this, click on one of the tiles:

Table 73: Tiles

Tiles

Description

New Request

Here you can add products that you want to request into your shopping cart (see Adding products to the shopping cart).

Request history

You select the following actions:

Editing requests

You select the following actions:

Maintaining templates

Here you can perform the following actions for your own or system-wide request templates:

Shopping cart

You select the following actions:

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