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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Rule Violation History (page description)

To open the Rule Violation History page go to Compliance > My Actions > Rule Violation History.

On the Rule Violation History page, you can view all the rule violations you have approved or denied in the past (see Displaying rule violation history).

The following table gives you an overview of the various features on the Rule Violation History page.

Table 245: Columns

Column

Description

Identity

Shows you the name of the identity that violated the rule.

Rule violation

Shows you the name of the violated rule.

Approval state

Shows you whether the exception was approved or denied.

The following status' are possible:

  • Exception granted: The exception was approved. In the details pane, on the Rule violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Rule violation tab, you can see why the exception was denied approval.

Risk index (reduced)

Shows you the risk index reduced by the mitigating control.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Rule violation: Shows you general information about the rule violation.

  • Rule: Shows you general information about the rule that was violated.

Pending policy violations (page description)

To open the Pending Policy Violations page go to Compliance > My Actions > Pending Policy Violations.

On the Pending Policy Violations page, you can:

TIP If you are an auditor or an approver, you can obtain more information about exception approvals from Auditing menu.

The following tables give you an overview of the various features and content on the Pending Policy Violations page.

Table 246: Controls

Control

Description

Approve

Use this button to grant exception approval (see Granting and denying rule violation exceptions).

Deny

Use this button to deny exception approval (see Granting and denying rule violation exceptions).

Next

Opens the Exception approvals page (see Exception approvals (page description)).

Use this button to display an overview of all approvals made and set further options. As long as you have not made a decision (with the help of the previous buttons) this button is disabled.

Table 247: Columns

Column

Description

Violating object

Shows you the name of the object that violates the policy.

TIP: In the details pane, on the Object tab, you can see additional information about the object.

Policy

Shows you the name of the violated policy.

Status

Shows you the current status of the policy violation.

The following status' are possible:

  • Approval decision pending: The policy violation has yet to be decided.

  • Exception granted: The exception was approved. In the details pane, on the Policy violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Policy violation tab, you can see why the exception was denied approval.

Approval

Use these two buttons to make an approval decision about the policy violation.

TIP: If you have made all your approval decisions, click Next to open an overview page and save all the approvals.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs in the details pane, you can view other useful information about each rule violation. To do this, click the corresponding entry in the list.

  • Policy violation: Shows you general information about the policy violation.

  • Object: Shows you general information about object that was violated the policy.

  • Policy: Shows you general information about policy that was violated.

Exception approvals (page description)

To open the Exception approvals page go to Compliance > My Actions > Pending Policy Violations > Make approval decision > Next.

After you have made your approval decisions on the Pending Policy Violations page, you can save the approval decisions on the Exception Approvals page so that they take effect (see Granting and denying policy violation exceptions). You can also enter reason for the approval decisions here.

The following tables give you an overview of the various features and content on the Exception approvals page.

Table 248: Controls

Control

Description

Reason for approvals

Here you can enter a reason for all approved policy violations.

Standard reason

Here you can select one of the standard reasons saved in the system for all approved policy violations.

Reason for denials

Here you can enter a reason for all denied policy violations.

Standard reason

Here you can select one of the standard reasons saved in the system for all denied policy violations.

Save

Use this button to save all the settings and approval decisions.

Back

Use this button to switch to the previous page. For example, to approve other policy violations.

Table 249: Columns

Column

Description

Violating object

Shows you the name of the object that violates the policy.

Policy

Shows you the name of the policy that violates the object.

Reason

Here you can enter a reason for the decision. To do this, click on the button and, in the dialog, enter a reason or select one of the standard reasons.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Policy violations (page description)

To open the Policy Violations page go to Compliance > My Actions > Policy Violations.

On the Policy Violations page, you can view all the policy violations you have approved or denied in the past (see Displaying policy violation history).

The following table gives you an overview of the various features on the Policy Violations page.

Table 250: Columns

Column

Description

Violating object

Shows you which object violated the policy.

Policy

Shows you the name of the violated policy.

State

Shows you whether the exception was approved or denied.

The following status' are possible:

  • Exception granted: The exception was approved. In the details pane, on the Policy violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Policy violation tab, you can see why the exception was denied approval.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs in the details pane, you can view other useful information about each rule violation. To do this, click the corresponding entry in the list.

  • Policy violation: Shows you general information about the policy violation.

  • Object: Shows you general information about object that was violated the policy.

  • Policy: Shows you general information about policy that was violated.

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