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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Generating reports

You can generate reports and display the collected data.

To generate a report

  1. In the menu bar, click Settings.

  2. On the My Settings page, click the Reports tab.

  3. On the Reports tab, click the report you want to display.

  4. In the details pane, click Show report.

Exporting reports

Reports can help you to make necessary decisions. For example, when you are viewing your file system or SharePoint resources, you can view reports to help determine ownership. Or when you are performing attestations, you can view current information on the item to which you are attesting.

To export a report

  1. In the menu bar, click Settings.

  2. On the My Settings page, click the Reports tab.

  3. On the Reports tab, click the report you want to export.

  4. In the details pane, click Show report.

    This displays the report as a table in the view. There are filters for the columns in order to limit the display.

    NOTE: Before you export a view, you can add more columns to it.

  1. Click View Settings > Export this view.
  2. In the Export this view dialog, set the following as required.

    All pages

    All pages of the view were exported. If this setting is not enabled, only the current page is exported.

    Remove header row

    Headers are not included in the exported CSV file. This setting is only available for CSV format.

  3. Perform one of the following tasks:

    1. To export a report as a PDF, enable the Export as PDF option.

    2. To export a report as a CSV file, enable the Export as CSV option.

    3. To export a report as a HTML file, enable the Show as web page option.

  4. Click Export.

Security keys (WebAuthn)

To open the Security key page, go to > My profile > Security keys (see Displaying security keys).

One Identity offers you the option to log in, simply and securely, to One Identity Manager web applications with help of (physical) security keys. If your system is configured for it and you own security keys like this, you must use the security key when you enter your password to log in to a web application (for example, to the Web Portal). These security keys support the W3C standard WebAuthn.

IMPORTANT: The WebAuthn standard is NOT support in Internet Explorer. Therefore, use another browser if you want to log in to One Identity Manager web application using security keys.

For more information about how you log in to the Web Portal with the help of security keys, see Logging in with security keys.

If you loose your security key or you cannot use it for any other reason, you can set up a new one using a passcode in the Password Reset Portal (see Setting up security keys).

On the Security keys page, view your security keys, set up new security keys, edit security keys and delete security keys.

The following tables give you an overview of the various functions and contents of the Security Keys page.

Table 19: Security keys




Shows you the date on which the key was registered.

Last used

Shows you the date on which the security key was last used.

Times used

Shows you how often the security key has been used.

Table 20: Controls




Use this button, to edit the respective security key.


Use this button to delete the respective security key.

New security key

Use this button to set up a new security key.

Detailed information about this topic

Displaying security keys

You can display your security keys at any time.

To display your security keys in the Web Portal

  1. In the header, click (Profile) > My profile.

  2. On the Overview page, click the Security keys tile.

    This opens the Security keys page and shows you your security keys and details.

To display your security keys in the Password Reset Portal

  1. Log in to the Password Reset Portal (see Logging in to the Password Reset Portal).

  2. On the Manage my passwords page, select the I want to manage my security keys option.

    This will display your security keys and details.

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