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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

History – Location (page description)

Open the History – Location page by navigating through Responsibilities > My Responsibilities > Locations > select location > History.

On the History – Location page, you can show all the location's changes (see My locations' history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows all the events, which affect a location, either on a timeline or in a table (see Displaying my locations' history).

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows an overview of all assignments (see Displaying the status overview of my locations). It also shows you how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now (see Comparing statuses of my locations). You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the different functions and content on the History – Location page.

Table 411: Controls

Control

Description

Events tab

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user.

TIP: To remove the filter again, click (Reset filter) next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form.

Switch to timeline view

Use this button to display the changes as a timeline.

Status comparison tab

Time and date picker

Select from which point on you want to see the changes.

Display changed values only

Deselect the check box if you also want to see properties that have not changed since they were created.

Table 412: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now (see Comparing statuses of my locations). You can also show what the value of the property was at the selected point in time and what the value is now.

Table 413: Columns

Column

Description

Events tab (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview tab

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison tab

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Usage – Location (page description)

To open the Usage – Location page go to Responsibilities > My Responsibilities > Locations > select location > Usage.

On the Usage – Location page, you can see which roles and organizations that belong to the identities to which this location is assigned (see Displaying role memberships of my locations' members).

The information is displayed as a hierarchical chart, which shows you more about the role inheritance.

The following tables give you an overview of the various features on the Usage – Location page.

Table 414: Controls
Control Description
Role classes

Use this list of roles and organizations to select what you want to see (see Displaying role memberships of my locations' members).

More information

Use this button to show the legend that explains the content of the overview (see Displaying role memberships of my locations' members).

Compliance reports - Location (page description)

Open the Compliance reports – Location page by navigating through Responsibilities > My Responsibilities > Locations > select location > Compliance reports.

On the Compliance Reports - Location page you can:

The information is divided into three parts:

  • Policy violations: Shows you all the current policy violations caused by the location.

  • Compliance rule violations: Shows you the current rule violations of the identities to which the location is assigned.

    TIP: For more information about resolving rule violations, see Resolving rule violations.

  • Identities: Risk index and authorizations: Displays all identities to which the location is assigned. Additionally, the number of assigned entitlements and the risk index of these identities are displayed.

To display the information, select the item you want from the View menu.

The following table gives an overview of the content of the Compliance reports – Location page.

Table 415: Columns

Column

Description

Policy violations

Violating object

Shows you which object caused the rule violation.

Policy

Shows you the policy that was violated.

Status

Shows you the status of the rule policy.

Compliance rule violations

Identity

Shows you the identity that caused the rule violation.

Rule violation

Shows you the violated rule.

Approval state

Shows you how or whether approval is granted to the rule violation.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

Identities: Risk index and entitlements

Identities

Shows you the identity to which this location is assigned.

Risk index (calculated)

Shows you the identity's calculated risk index.

Assigned permissions

Shows you all the entitlements assigned to this identity.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Application roles (page description)

To open the One Identity Manager application roles page go to Responsibilities > My Responsibilities > One Identity Manager application roles.

Use application roles to quickly and simply assign entitlement profiles to identities that match their tasks and functions. One Identity Manager already supplies a number of default application roles. You can also create custom application roles to suit your own needs.

On the One Identity Manager applications roles page, you can:

If you click an application role in the list, a new page opens (see Application role overview page (page description)), which contains more information and configuration options for the application role.

The following tables give you an overview of the different functions and content on the One Identity Manager application roles page.

Table 416: Controls

Control

Description

New application role

Opens the Create a new application role page (see Creating new application roles (see (page description))).

Use this button to add a new application role to the system (see Creating your own application roles).

Table 417: Columns

Column

Description

Name

Shows the application role's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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