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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Displaying attestors of pending attestation cases through the attestation history

You can display identities that still have pending attestation cases by using the attestation history.

To show attestors of an attestation case

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

  3. On the Attestation History page, in the list, click the attestation case (status: pending) that has the attestors you want to display.

  4. In the details pane, click Actions > Send a reminder mail.

    The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.

To show attestors of all attestation cases

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

  3. Click View approvers for pending cases.

    You can now send these identities a reminder.

Related topics

Displaying attestors of pending auditing attestation cases

You can display identities for attestation cases that will be audited.

To show attestors of an attestation case

  1. In the menu bar, click Attestation > Auditing.

  2. On the Auditing page, in the list, click the attestation case (status: pending) that has the attestors you want to display.

  3. In the details pane, click Actions > Send a reminder mail.

    The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.

To show attestors of all attestation cases

  1. In the menu bar, click Attestation > Auditing.

  2. Click View approvers for pending cases.

    You can now send these identities a reminder.

Related topics

Displaying attestors of escalated attestation cases

You can display identities that still have escalated attestation cases to approve.

To show attestors of an attestation case

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.

  3. On the Attestation escalation - <attestation policy name> page, in the list, click the attestation case to see its attestors.

  4. In the details pane, click Actions > Send a reminder mail.

    The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.

To show attestors of all attestation cases

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.

  3. Click View approvers for pending cases.

    You can now send these identities a reminder.

Related topics

Displaying attestation history

You can obtain an overview of all the attestation cases relevant to you or identities that report to you, by displaying the attestation history.

To display the attestation history

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

    This opens the Attestation History page (see Attestation history (page description)).

  3. (Optional) To filter which attestation cases are displayed, select or clear the check boxes next to Attestation state. For example, this allows you to show just pending attestation cases (no approval decision yet made).

  4. (Optional) To filter which attestation cases are displayed, select or clear the check boxes next to Attestation state. For example, this allows you to show just pending attestation cases (no approval decision yet made).

  5. (Optional) To display details of an attestation case, click the attestation case whose details you want to display.

  6. (Optional) To show an object involved in an attestation case in detail, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click Show details.

    3. In the Attested object dialog, select an object in the Object menu.

      This shows information about the object.

    4. (Optional) Click View current state of the object

      This opens an overview of the attestation.

  7. (Optional) To display all the identities that can approve the attestation case, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click the Workflow tab.

  8. (Optional) To show previous attestation cases for the selected object, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click the History tab.

      This displays a list of the attestation cases that have already taken place for the selected object. You can get more information about each attestation case.

Related topics
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