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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Appendix: Page and menu descriptions

In this chapter you will find descriptions of pages and menus available in the Web Portal. The structure of the chapters follows the structure in the Web Portal.

Information (menu description)

Use the various menu items in the menu (Information) to perform the following actions:

  • Display pending requests

  • Display request inquiries

  • Display pending attestations

  • Display attestation inquiries

  • Display pending rule violations

  • Display pending policy violations

  • Display your cases

The following tables provide you with an overview of the menu items and actions that can be run from here.

Table 65: Menu items

Menu

Menu item

Description

Information

 

 

Pending requests

Here you can display and approve pending requests (see Approving and denying requests).

 

Request inquiries

Here you can display submitted request inquiries within the scope of an approval workflow (see Answering inquiries about requests).

 

Pending attestations

Here you can display and approve attestation cases (see Pending attestations).

 

Attestation inquiries

Here you can display submitted attestation inquiries within the scope of an approval workflow (see Managing attestation inquiries directed at you).

 

Pending rule violations

Here you can display and approve pending rule violations (see Managing rule violations).

 

Pending Policy Violations

Here you can display and approve pending policy violations (see Managing policy violations).

 

My Processes

Here you can display processes that you initiated and are currently being processed.

My Processes (page description)

To open the My Processes page go to (Information) > My Processes.

On the My Processes page, you can display processes that you initiated and are currently being processed.

The following table gives an overview of the content of the My Processes page.

Table 66: Columns

Property

Description

Status

Shows the process status.

Show process

Shows you which process is being run.

Created on

Shows you when the process was created/initiated.

Modified on

Shows you when the process was last changed.

My requests (menu description)

Use the various menu items in the menu (My Requests) to perform the following actions:

  • Request products from different service categories

  • Manage your shopping cart

  • Renew products

  • Unsubscribe products

The following tables provide you with an overview of the menu items and actions that can be run here.

Table 67: Menu items

Menu

Menu item

Description

My requests

 

 

Request

Here you can request products from different service categories (see Requesting products).

 

Shopping cart

You select the following actions:

 

Renew or unsubscribe

You select the following actions:

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