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Active Roles 8.1.1 - Administration Guide

Introduction Getting started Rule-based administrative views Role-based administration
Access Templates as administrative roles Access Template management tasks Examples of use Deployment considerations Windows claims-based access rules
Rule-based autoprovisioning and deprovisioning
Provisioning Policy Objects Deprovisioning Policy Objects How Policy Objects work Policy Object management tasks Policy configuration tasks
Property Generation and Validation User Logon Name Generation Group Membership AutoProvisioning Exchange Mailbox AutoProvisioning AutoProvisioning in SaaS products OneDrive Provisioning Home Folder AutoProvisioning Script Execution Microsoft 365 and Azure Tenant Selection E-mail Alias Generation User Account Deprovisioning Office 365 Licenses Retention Group Membership Removal Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Relocation User Account Permanent Deletion Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Notification Distribution Report Distribution
Deployment considerations Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Container Deletion Prevention policy Picture management rules Policy extensions
Using rule-based and role-based tools for granular administration Workflows
Key workflow features and definitions About workflow processes Workflow processing overview Workflow activities overview Configuring a workflow
Creating a workflow definition for a workflow Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configure an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Approval workflow Email-based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic groups Active Roles Reporting Management History Entitlement profile Recycle Bin AD LDS data management One Identity Starling Join and configuration through Active Roles Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Azure AD, Microsoft 365, and Exchange Online Management
Configuring Active Roles to manage Hybrid AD objects Managing Hybrid AD users
Creating a new Azure AD user with the Web Interface Viewing or updating the Azure AD user properties with the Web Interface Viewing or modifying the manager of a hybrid Azure user Disabling an Azure AD user Enabling an Azure AD user Deprovisioning of an Azure AD user Undo deprovisioning of an Azure AD user Adding an Azure AD user to a group Removing an Azure AD user from a group View the change history and user activity for an Azure AD user Deleting an Azure AD user with the Web Interface Creating a new hybrid Azure user with the Active Roles Web Interface Converting an on-premises user with an Exchange mailbox to a hybrid Azure user Licensing a hybrid Azure user for an Exchange Online mailbox Viewing or modifying the Exchange Online properties of a hybrid Azure user Creating a new Azure AD user with Management Shell Updating the Azure AD user properties with the Management Shell Viewing the Azure AD user properties with the Management Shell Delete an Azure AD user with the Management Shell Assigning Microsoft 365 licenses to new hybrid users Assigning Microsoft 365 licenses to existing hybrid users Modifying or removing Microsoft 365 licenses assigned to hybrid users Updating Microsoft 365 licenses display names
Unified provisioning policy for Azure M365 Tenant Selection, Microsoft 365 License Selection, Microsoft 365 Roles Selection, and OneDrive provisioning Microsoft 365 roles management for hybrid environment users Managing Microsoft 365 contacts Managing Hybrid AD groups Managing Microsoft 365 Groups Managing cloud-only distribution groups Managing cloud-only dynamic distribution groups Managing Azure security groups Managing cloud-only Azure users Managing cloud-only Azure guest users Managing cloud-only Azure contacts Changes to Active Roles policies for cloud-only Azure objects Managing room mailboxes Managing cloud-only shared mailboxes
Modern Authentication Managing the configuration of Active Roles
Connecting to the Administration Service Managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the Console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server replication Using regular expressions Administrative Template Communication ports Active Roles and supported Azure environments Integrating Active Roles with other products and services Active Roles Language Pack Active Roles Diagnostic Tools Active Roles Add-on Manager

Restoring deprovisioned users or groups

Active Roles provides the ability to restore deprovisioned objects, such as deprovisioned users or groups. The purpose of this operation, referred to as the Undo Deprovisioning operation, is to roll back the changes that were made to an object by the Deprovision operation. When a deprovisioned object needs to be restored (for example, if a user account has been deprovisioned by mistake), the Undo Deprovisioning operation allows the object to be quickly returned to the state it was in before the changes were made.

The Undo Deprovisioning operation rolls back the changes that were made to the object in accord with the standard Deprovisioning policies. For example, assume a User Account Deprovisioning policy is configured so that a deprovisioned user account:

  • Is disabled.

  • Is renamed.

  • Has the Description changed.

  • Has a number of properties cleared out.

  • Has the password set to a random value.

In this case, the Undo Deprovisioning operation:

  • Enables the user account.

  • Sets the Description, Name, and other properties to the original values on the user account.

  • Can provide the option to reset the password so as to enable the user to log on.

Similar behavior is in effect for the other policies of the Deprovisioning category:

  • If the Deprovision operation revokes user access to resources such as the home folder or Exchange mailbox, then the Undo Deprovisioning operation attempts to restore user access to the resources.

  • If the Deprovision operation removes a user account from certain groups, the Undo Deprovisioning operation can add the user account to those groups, restoring the original group memberships of the user account.

To offer another example, suppose the deprovisioning policy is configured so that Deprovision operation on a group:

  • Removes all members from the group

  • Renames the group

  • Moves the group to a certain container

In this case, the Undo Deprovisioning operation:

  • Restores the original membership list of the group, as it was at the time of deprovisioning

  • Renames the group, restoring the original name of the group

  • Moves the group to the container that held the group at the time of deprovisioning

Similar behavior is in effect for the other group deprovisioning policy options:

  • If the Deprovision operation hides the group from the Global Address List (GAL), Undo Deprovisioning restores the visibility of the group in the GAL.

  • If the Deprovision operation changes the group type from Security to Distribution, Undo Deprovisioning sets the group type back to Security.

  • If the Deprovision operation changes any other properties of the group, Undo Deprovisioning restores the original property values.

Both the Active Roles Console and Web Interface provide the Undo Deprovisioning command on deprovisioned users or groups. When selected on a deprovisioned object, this command originates a request to restore the object. Upon receipt of the request, Active Roles performs all necessary actions to undo the results of deprovisioning on the object, and provides a detailed report of the actions that were taken along with information about success or failure of each action.

Policy options to undo user deprovisioning

The behavior of the Undo Deprovisioning operation is determined by a configurable policy contained in a built-in Policy Object. This is the Policy Object named Built-in Policy - Default Rules to Undo User Deprovisioning and located in the Builtin container under Configuration/Policies/Administration. The Policy Object is applied to the Active Directory folder, thus taking effect in all domains that are registered with Active Roles (managed domains).

The option provided by this policy can be used to prevent restoration of group memberships and resetting of the user password:

  • Restore group memberships: When selected, causes the Undo Deprovisioning operation on a deprovisioned user account to add the account to the distribution and security groups from which the account was removed in accord with the Group Membership Removal policy. If you do not want restored accounts to be automatically added to groups, clear this option.

    Note that regardless of whether this option is selected, once a deprovisioned user account is restored, Active Roles automatically adds the account to the appropriate Dynamic Groups and Group Families depending on properties of the account.

  • Leave password unchanged: Causes the Undo Deprovisioning operation on a deprovisioned user account to prevent resetting of the password for the restored account. Select this option if you want the password to be reset by the HelpDesk or by using a self-service password management solution after the account is restored.

  • Prompt to reset password: Causes the Undo Deprovisioning operation on a deprovisioned user account to enable resetting of the password for the restored account. If this option is selected, the Undo Deprovisioning command displays a dialog in which the password can be reset.

To view or modify the policy options

  1. Open the Active Roles Console.

  2. In the Console tree, expand Configuration > Policies > Administration, and select Builtin under Administration.

  3. In the details pane, double-click Built-in Policy - Default Rules to Undo User Deprovisioning.

  4. On the Policies tab in the Properties dialog, click the policy in the list, and then click View/Edit to access the policy options.

Since the built-in Policy Object is normally applied to the Active Directory node in the Active Roles namespace, the policy options are in effect on any deprovisioned user account. If you need different policy options for different domains or containers, create a copy of the built-in Policy Object, and then configure and apply the copy as appropriate.

The Undo Deprovisioning operation is normally enabled in all domains that are registered with Active Roles. It is possible to prohibit this operation in individual domains or containers, or in all domains, by blocking or disabling the policy that governs the operation. In case of disabling the built-in Policy Object, an enabled copy of that Policy Object can be applied in order to allow the Undo Deprovisioning operation in individual domains or containers.

Delegating the task to undo deprovisioning

Restoring deprovisioned users or groups is, by default, a right of Active Roles Admin, the administrative account specified during Active Roles installation, but this task can be delegated to any group or user. A dedicated Access Template is provided for this purpose so you can delegate the use of the Undo Deprovisioning command without delegating the create or delete operation.

To delegate the task of restoring deprovisioned users or groups held in a certain container, such as an Organizational Unit or a Managed Unit, you should apply the Access Template as follows.

To delegate the Undo Deprovisioning task

  1. In the Active Roles Console, right-click the container and click Delegate Control to display the Active Roles Security window.

  2. In the Active Roles Security window, click Add to start the Delegation of Control Wizard. Click Next.

  3. On the Users or Groups page, click Add, and then select the users or groups to which you want to delegate the task. Click Next.

  4. On the Access Templates page, expand the Active Directory folder and then do the following:

    1. To delegate the task of restoring deprovisioned users, select the check box next to Users - Perform Undo Deprovision Tasks.

    2. To delegate the task of restoring deprovisioned groups, select the check box next to Groups - Perform Undo Deprovision Tasks.

  5. Click Next and follow the instructions in the wizard, accepting the default settings.

After you complete these steps, the users and groups you selected in Step 3 are authorized to restore deprovisioned users in the container you selected in Step 1, as well as in any sub-container of that container.

Using the Undo Deprovisioning command

The Undo Deprovisioning command is available in both the Active Roles Console and Web Interface to those who are authorized to restore deprovisioned users or groups. By using this command, you start the Undo Deprovisioning operation on the objects you have selected, causing Active Roles to undo the results of deprovisioning on those objects.

To restore a deprovisioned user account

  1. In the Active Roles Console, right-click the user account, and then click Undo Deprovisioning.

  2. In the Password Options dialog, choose the options to apply to the password of the restored account, and then click OK.

    For information about each option, open the Password Options dialog, and then press F1.

  3. Wait while Active Roles restores the user account.

To restore a deprovisioned group

  1. In the Active Roles Console, right-click the group, and then click Undo Deprovisioning.

  2. Wait while Active Roles restores the group.

The operation progress and results are displayed in the Results of Undo Deprovisioning window, which is similar to the Deprovisioning Results window discussed earlier in this chapter. When the operation is completed, the window displays the operation summary, and allows you to examine operation results in detail.

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