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Identity Manager 8.2 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Attestation – Administration Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products My departments My application roles My devices My business roles My identities My cost centers My multi-request resources My multi requestable/unsubscribable resources My resources My software applications My locations My system entitlements My system roles My assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Managing rule violations

Compliance rules that are violated generate rule violations. Rule violations may be approved as an exception. Rule violations that you can approve are displayed on the Pending Rule Violations page (see Pending rule violations (page description)).

Detailed information about this topic

Displaying approvable rule violations

You can display rule violations that you can approve. In doing so, you can additionally display rule violations that have already have an approval decision.

To display rule violations

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

    This opens the Pending Rule Violations page (see Pending rule violations (page description)) and displays all rule violations for which no approval decision has yet been made.

  3. (Optional) To display rule violations that have already been approved or denied, click (Reset filter: decision status).

  4. (Optional) To display details of the identity involved in a rule violation, take the following actions:

    1. In the list, click the rule violation.

    2. In the details pane, click the identity's name.

Related topics

Approving and denying rule violations

As exception approver, you can grant or deny approval to rule violations. If you grant approval to a rule violation, it is considered to be a exception approval.

To make an approval decision about a rule violation

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

  3. On the Pending Rule Violations, perform one of the following actions:

    • Click (Approve) next to the rule violation you want to approve.

    • Click (Deny) next to the rule violation you want to deny.

  4. (Optional) To set an approval deadline, perform the following actions:

    1. In the list, click the role violation for which you want to set an approval deadline.

    2. In the details pane, enter the Valid until date.

  5. Click Next.

  6. (Optional) On the Exception Approvals page, perform the following actions:

    • For approved rule violations:

      • To provide a reason for all approved rule violations, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all approved rule violations, select the reason in the Standard reason list.

    • For denied rule violations:

      • To provide a reason for all denied rule violations, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all denied rule violations, select the reason in the Standard reason list.

    • To provide an individual reason for an approval decision, click Enter a reason and enter your reason.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager Compliance Rules Administration Guide.

  7. Click Save.

    (Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:

    • Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.

    • Click Send SMS or Phone call, enter the security code, and click Next.

Related topics

Resolving rule violations

You can resolve compliance rule violations that you manage. Rule violations are caused by permissions, so you have the option to remove permissions when you want to resolve one.

Permission assignments play and important role when editing rule violations. For example, permissions assigned through a dynamic role cannot be removed.

The following consequences may result from removing permissions:

Table 21: Removing assigned permissions

Assignment Method

Removing the Entitlement

Direct assignment

Direct assignment is deleted when the entitlement is removed.

Inherited assignment

In the case of inherited permissions, there is an option provided to withdraw role membership from the identity.

Dynamic assignment

Permissions assigned through a dynamic role cannot be removed.

Assignment by request

If permissions were assigned through a request, the request ends if the permissions are removed.

Primary assignment

If permissions were assigned through a primary membership, the identity of the primary membership can be optionally revoked if the permissions are removed.

To resolve a rule violation

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

  3. On the Pending rule violations page, click the rule violation you would like to resolve.

  4. In the details pane, click Resolve.

    This opens the Resolve a rule violation dialog and with more details about the rule violation and the permissions that lead to the rule violation.

  5. Select the check box next to the permission that you want to be revoked.

  6. Click Next.

  7. In the Verify step, check the changes to be made.

    TIP: The Action column show the consequences of revoking.

  8. Click Next.

  9. In the Loss of entitlements step, check which permissions are to be revoked to avoid losing permissions accidentally.

  10. Click Next.

    All permissions that were displayed for resolving the rule violation are withdrawn from the identity.

Related topics
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