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Identity Manager 8.2 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Attestation – Administration Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products My departments My application roles My devices My business roles My identities My cost centers My multi-request resources My multi requestable/unsubscribable resources My resources My software applications My locations My system entitlements My system roles My assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Managing products in the shopping cart

After you have added products to your shopping cart (see Adding products to the shopping cart), you can delete individual product requests from the cart, add more details to them, or perform other actions.

NOTE: In certain circumstances, you may cause a request to violate compliance rules if it allocates a specific entitlement to a business role. For example, an identity may obtain an unauthorized entitlement through this business role. In this case, the compliance violation is displayed in the details pane of the shopping cart.

To manage products in the shopping cart

  1. In the menu bar, click Request > My Requests.

  2. On the My requests page, click Shopping cart.

  3. On the Shopping Cart page, edit the shopping cart.
    You can perform the following actions:

  4. Ensure you only have requests that you really want to submit in your cart.

    NOTE: If your shopping cart contains products that you want to request more often, make a template from the shopping cart (see Request templates).

    Now you can send your request (see Submitting requests).

Related topics

Displaying the shopping cart

After you have added products to your shopping cart (see Adding products to the shopping cart), you can view all the products in your shopping cart along with their details.

To display the products in your shopping cart

  1. In the menu bar, click Request > My Requests.

  2. On the My requests page, click Shopping cart.

    This opens the My Shopping Cart page (see My shopping cart (page description)).

  3. Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

Related topics

Editing multiple products in the shopping cart

After you have added products to the shopping cart (see Adding products to the shopping cart), you can modify further settings for single or all products in the shopping cart (see Setting the validity period of products in your shopping cart, Specifying the priority of products in your shopping cart, Giving reasons for requests, Specifying departments for products in shopping cart). If you have several products in the shopping cart, you can edit them in the overview and apply the modified properties to multiple products. This way, you do not have to adjust the same settings separately for each individual product, but can "copy" the changes.

To editing multiple products in the shopping cart

  1. In the menu bar, click Request > My Requests.

  2. On the My requests page, click Shopping cart.

  3. On the My Shopping Cart page, click Actions > Edit details.

  4. On the Details page, expand the product details that you want to edit.

    If a product is in the shopping cart more than once, the individual items are displayed one below the other.

  5. Change the settings as required.

    TIP: If you want to change the properties for all the same products in the shopping cart, click Apply to all.

  6. Click Save.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

Related topics

Removing products from the shopping cart

After adding added products to your shopping cart (see Adding products to the shopping cart), you can remove them again.

To remove products from the shopping cart

  1. In the menu bar, click Request > My Requests.

  2. On the My Requests page, click Shopping cart.

  3. On the My Shopping Cart page, in the list, click the product that you do not want to request anymore.

  4. In the details pane, click (Delete).

  5. In the dialog, confirm the prompt with Yes.

    Now you can add more products to your shopping cart, set additional options for products in the shopping cart, or submit the request.

To remove all products from the shopping cart

Related topics
Related Documents

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