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Identity Manager 8.2 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Attestation – Administration Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products My departments My application roles My devices My business roles My identities My cost centers My multi-request resources My multi requestable/unsubscribable resources My resources My software applications My locations My system entitlements My system roles My assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Sending attestation reminders

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

Sending reminders for your own attestation cases

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).

  • You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. In the list, click the attestation case that has attestors you want to remind.

  4. In the details pane, click Actions > Send a reminder mail.

  5. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  6. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  7. Edit the email and send it to the attestor.

To send a reminder to all the attestors of pending attestation cases on the current tab

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. Click Send reminder.

  4. In the Send a reminder mail dialog, enter the message for the attestor.

  5. Click OK.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. Click View approvers for pending cases.

  4. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  5. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  6. Edit the email and send it to the attestor.

Sending reminders about pending attestation cases

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).

  • You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. On the Pending Attestations page, perform one of the following actions:

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. In the list, click the attestation case that has attestors you want to remind.

  6. In the details pane, click Actions > Send a reminder mail.

  7. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  8. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  9. Edit the email and send it to the attestor.

To send a reminder to all the attestors of pending attestation cases on the current tab

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. On the Pending Attestations page, click the appropriate tile and then the object with the attestation cases you want to see.

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. Click Send reminder.

  6. In the Send a reminder mail dialog, enter the message for the attestor.

  7. Click OK.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. On the Pending Attestations page, perform one of the following actions:

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. Click View approvers for pending cases.

  6. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  7. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  8. Edit the email and send it to the attestor.

Sending reminders of pending attestation cases through the attestation history

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 2).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

  3. On the Attestation History page, in the list, click the attestation case (status: pending) that has the attestors you want to send a reminder to.

  4. In the details pane, click Actions > Send a reminder mail.

  5. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  6. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  7. Edit the email and send it to the attestor.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

  3. On the Attestation History page, click View attestors for pending attestation cases.

  4. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  5. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  6. Edit the email and send it to the attestor.

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