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Identity Manager 8.2 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Attestation – Administration Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products My departments My application roles My devices My business roles My identities My cost centers My multi-request resources My multi requestable/unsubscribable resources My resources My software applications My locations My system entitlements My system roles My assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Multi-request resource attestations

You can use attestation to test the balance between security and compliance within your company. Managers or others responsible for compliance can use the One Identity Manager attestation functionality to certify correctness of permissions, requests, or exception approvals either scheduled or on demand. Recertification is the term generally used to describe regular certification of permissions. One Identity Manager uses the same workflows for recertification and attestation.

There are attestation policies defined in One Identity Manager for carrying out attestations. Attestation policies specify which objects are attested when, how often, and by whom. Once an attestation is performed, One Identity Manager creates attestation cases that contain all the necessary information about the attestation objects and the attestor responsible. The attestor checks the attestation objects. They verify the correctness of the data and initiate any changes that need to be made if the data conflicts with internal rules.

Attestation cases record the entire attestation sequence. Each attestation step in an attestation case can be audit-proof reconstructed. Attestations are run regularly using scheduled tasks. You can also trigger single attestations manually.

Attestation is complete when the attestation case has been granted or denied approval. You specify how to deal with granted or denied attestations on a company basis.

Detailed information about this topic

Displaying multi-request resource attestation cases

You can see attestation cases related to multi-request resources.

In addition, you can obtain more information about the attestation cases.

To display attestation cases

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, click Multi-request resources.

  3. On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

    This opens the Attestation - <multi-request resource name> page (see Attestation – Multi-request resource (page description)).

  6. (Optional) Click on a tab to display the respective attestation cases.

  7. (Optional) To display objects involved in an attestation case in detail, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click Show details.

    3. In the Attested object dialog, select an object in the Object menu.

      This shows information about the object.

    4. (Optional) Click View current state of the object

      This opens an overview of the attestation.

  8. (Optional) To display all the identities that can approve the attestation case, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click the Workflow tab.

  9. (Optional) To show previous attestation cases for the selected object, perform the following actions:

    1. In the list, click the attestation case.

    2. In the details pane, click the History tab.

      This displays a list of the attestation cases that have already taken place for the selected object. You can get more information about each attestation case.

Related topics

Displaying attestors of multi-request resource pending attestation cases

You can see identities that still have to approve multi-request resource attestation cases.

To show attestors of an attestation case

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, click Multi-request resources.

  3. On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.

  7. In the list, click the attestation case that has attestors you want to show.

  8. In the details pane, click Actions > Send a reminder mail.

    The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.

To show attestors of all attestation cases

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, click Multi-request resources.

  3. On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.

  7. Click View approvers for pending cases.

    The Send a reminder mail dialog shows all the identities that still have attestation cases to approve. You can now send these identities a reminder.

Related topics

Approving and denying multi-request resource attestation cases

You can grant or deny approval to attestation cases of multi-request resources.

To approve an attestation case

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, click Multi-request resources.

  3. On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to decide approval on.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.

  7. Click Approve.

  8. On the Attestation - <multi-request resource name> page, perform one of the following actions:

    • Click (Approve) next to the attestation case you want to approve.

    • Click (Deny) next to the attestation case you want to deny.

    TIP: To grant or deny approval for all the attestation cases displayed, click (Approve all) or (Deny all).

  9. Click Next.

  10. (Optional) On the Pending Attestations – Approvals page, perform one of the following actions:

    • For approved attestation case:

      • To provide a reason for all approved attestation cases, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all approved attestation cases, select the reason in the Standard reason list.

    • For denied attestation cases:

      • To provide a reason for all denied attestation cases, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all denied attestation cases, select the reason in the Standard reason list.

    • To provide an individual reason for an approval decision, click Enter a reason and enter your reason.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.

  11. Click Save.

  12. (Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:

    • Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.

    • Click Send SMS or Phone call, enter the security code, and click Next.

Related topics
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