Multi-request resource attestations
You can use attestation to test the balance between security and compliance within your company. Managers or others responsible for compliance can use the One Identity Manager attestation functionality to certify correctness of permissions, requests, or exception approvals either scheduled or on demand. Recertification is the term generally used to describe regular certification of permissions. One Identity Manager uses the same workflows for recertification and attestation.
There are attestation policies defined in One Identity Manager for carrying out attestations. Attestation policies specify which objects are attested when, how often, and by whom. Once an attestation is performed, One Identity Manager creates attestation cases that contain all the necessary information about the attestation objects and the attestor responsible. The attestor checks the attestation objects. They verify the correctness of the data and initiate any changes that need to be made if the data conflicts with internal rules.
Attestation cases record the entire attestation sequence. Each attestation step in an attestation case can be audit-proof reconstructed. Attestations are run regularly using scheduled tasks. You can also trigger single attestations manually.
Attestation is complete when the attestation case has been granted or denied approval. You specify how to deal with granted or denied attestations on a company basis.
Detailed information about this topic
Displaying multi-request resource attestation cases
You can see attestation cases related to multi-request resources.
In addition, you can obtain more information about the attestation cases.
To display attestation cases
-
In the menu bar, click Responsibilities > Governance Administration.
-
On the Governance Administration page, click Multi-request resources.
-
On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.
-
In the details pane, click Edit.
-
On the overview page, click Attestation.
This opens the Attestation - <multi-request resource name> page (see Attestation – Multi-request resource (page description)).
-
(Optional) Click on a tab to display the respective attestation cases.
-
(Optional) To display objects involved in an attestation case in detail, perform the following actions:
-
In the list, click the attestation case.
-
In the details pane, click Show details.
-
In the Attested object dialog, select an object in the Object menu.
This shows information about the object.
-
(Optional) Click View current state of the object
This opens an overview of the attestation.
-
(Optional) To display all the identities that can approve the attestation case, perform the following actions:
-
In the list, click the attestation case.
-
In the details pane, click the Workflow tab.
-
(Optional) To show previous attestation cases for the selected object, perform the following actions:
-
In the list, click the attestation case.
-
In the details pane, click the History tab.
This displays a list of the attestation cases that have already taken place for the selected object. You can get more information about each attestation case.
Related topics
Displaying attestors of multi-request resource pending attestation cases
You can see identities that still have to approve multi-request resource attestation cases.
To show attestors of an attestation case
-
In the menu bar, click Responsibilities > Governance Administration.
-
On the Governance Administration page, click Multi-request resources.
-
On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.
-
In the details pane, click Edit.
-
On the overview page, click Attestation.
-
(Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.
-
In the list, click the attestation case that has attestors you want to show.
-
In the details pane, click Actions > Send a reminder mail.
The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.
To show attestors of all attestation cases
-
In the menu bar, click Responsibilities > Governance Administration.
-
On the Governance Administration page, click Multi-request resources.
-
On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to display.
-
In the details pane, click Edit.
-
On the overview page, click Attestation.
-
(Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.
-
Click View approvers for pending cases.
The Send a reminder mail dialog shows all the identities that still have attestation cases to approve. You can now send these identities a reminder.
Related topics
Approving and denying multi-request resource attestation cases
You can grant or deny approval to attestation cases of multi-request resources.
To approve an attestation case
-
In the menu bar, click Responsibilities > Governance Administration.
-
On the Governance Administration page, click Multi-request resources.
-
On the Multi-request Resources page, click the multi-request resource whose attestation cases you want to decide approval on.
-
In the details pane, click Edit.
-
On the overview page, click Attestation.
-
(Optional) On the Attestations – <multi-request resource name> page, click on a tab to display the corresponding attestation cases.
-
Click Approve.
-
On the Attestation - <multi-request resource name> page, perform one of the following actions:
TIP: To grant or deny approval for all the attestation cases displayed, click 
(Approve all) or 
(Deny all).
-
Click Next.
-
(Optional) On the Pending Attestations – Approvals page, perform one of the following actions:
-
For approved attestation case:
-
To provide a reason for all approved attestation cases, enter the reason in the Reason for approvals field.
-
To use a predefined standard reason for all approved attestation cases, select the reason in the Standard reason list.
-
For denied attestation cases:
-
To provide a reason for all denied attestation cases, enter the reason in the Reason for approvals field.
-
To use a predefined standard reason for all denied attestation cases, select the reason in the Standard reason list.
-
To provide an individual reason for an approval decision, click Enter a reason and enter your reason.
TIP: By giving reasons, your approvals are more transparent and support the audit trail.
NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.
-
Click Save.
-
(Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:
-
Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.
-
Click Send SMS or Phone call, enter the security code, and click Next.
Related topics
(Approve) next to the attestation case you want to approve.
(Deny) next to the attestation case you want to deny.