Assigning devices to workdesks
Use this task to assign a workdesk to several devices, for example, workstations, printers, monitors, or other peripheral devices. You can also assign the workdesk through the device's main data.
To assign devices to a workdesk
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In the Manager, select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select the Assign devices task.
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In the Add assignments pane, assign the devices.
TIP: In the Remove assignments pane, you can remove the device assignments.
To remove an assignment
- Select the device and double-click .
- Save the changes.
Related topics
Assigning workdesks to identities
Use this task to assign a workdesk to several identities. You can also assign the workdesk through the identity's main data.
To assign a workdesk to identities
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In the Manager, select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select the Assign identities task.
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In the Add assignments pane, add identities.
TIP: In the Remove assignments pane, you can remove assigned identities.
To remove an assignment
- Save the changes.
Related topics
Entering tickets for workdesks
NOTE: This function is only available if the Helpdesk Module is installed.
Use the Helpdesk Module to enter service agreements and tickets for a workdesk. For more information about the help desk, see One Identity Manager Help Desk Module User Guide.
To enter help desk data for a workdesk
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Select the Devices & Workdesks > Workdesks > Names category.
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Select the workdesk in the result list.
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Select Show tickets, to show the tickets entered for a workdesk.
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Select the New ticket task, to enter a new ticket.
- Save the changes.
Asset data for devices
One Identity Manager offers the possibility for the administration of data for assets and accounting within the framework of inventory management. Further information about business partners, ownership (leasing, purchasing, renting) and the associated contract information about cost and time periods belongs here. For the assets inventory management, data can be taken from another system and adopted by the One Identity Manager. For example a file extracted from the SAP R/3 assets accounting can act as data source.
To use this function
Detailed information about this topic