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Active Roles 8.1.3 - Administration Guide

Introduction Getting started with Active Roles Configuring rule-based administrative views Configuring role-based administration Rule-based autoprovisioning and deprovisioning
Provisioning Policy Objects Deprovisioning Policy Objects How Policy Objects work Policy Object management tasks Policy configuration tasks
Property Generation and Validation User Logon Name Generation Group Membership AutoProvisioning Exchange Mailbox AutoProvisioning AutoProvisioning in SaaS products OneDrive Provisioning Home Folder AutoProvisioning Script Execution Microsoft 365 and Azure Tenant Selection E-mail Alias Generation User Account Deprovisioning Office 365 Licenses Retention Group Membership Removal Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Relocation User Account Permanent Deletion Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Notification Distribution Report Distribution
Deployment considerations Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Container Deletion Prevention policy Picture management rules Policy extensions
Using rule-based and role-based tools for granular administration Workflows
Key workflow features and definitions About workflow processes Workflow processing overview Workflow activities overview Configuring a workflow
Creating a workflow definition for a workflow Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configuring an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Approval workflow Email-based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic groups Active Roles Reporting Management History Entitlement profile Recycle Bin AD LDS data management One Identity Starling Join and configuration through Active Roles Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Migrating Active Roles configuration with the Configuration Transfer Wizard Managing Skype for Business Server with Active Roles
About Skype for Business Server User Management Active Directory topologies supported by Skype for Business Server User Management User Management policy for Skype for Business Server User Management Master Account Management policy for Skype for Business Server User Management Access Templates for Skype for Business Server Configuring the Skype for Business Server User Management feature Managing Skype for Business Server users
Exchanging provisioning information with Active Roles SPML Provider Monitoring Active Roles with Management Pack for SCOM Configuring Active Roles for AWS Managed Microsoft AD Azure AD, Microsoft 365, and Exchange Online Management
Configuring Active Roles to manage Hybrid AD objects Unified provisioning policy for Azure M365 Tenant Selection, Microsoft 365 License Selection, Microsoft 365 Roles Selection, and OneDrive provisioning Changes to Active Roles policies for cloud-only Azure objects
Managing the configuration of Active Roles
Connecting to the Administration Service Managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the Console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server replication Using regular expressions Administrative Template Configuring federated authentication Communication ports Active Roles and supported Azure environments Integrating Active Roles with other products and services Active Roles Language Pack Active Roles Diagnostic Tools Active Roles Add-on Manager

Approval workflow

Approval workflows complement automated policies, to make provisioning and deprovisioning decisions based on human input. While automated policies require no manual intervention, approval-based fulfillment of administrative operations adds to process automation the ability to manually accept or deny operation requests, and to monitor the execution of request-processing tasks to ensure they are responded in a timely manner.

An Approval workflow can service a range of requests, which are user actions intended to perform administrative operations. Examples of such operations include the creation, modification, and deprovisioning of user accounts.

When a requested operation requires permission from certain individuals in an organization, a workflow can be started to coordinate the approval process. The system only performs the requested operation after approval is given by an authorized person.

Active Roles administrators can create and configure Approval workflows by using the Workflow Designer: a graphical tool provided in the Active Roles Console for constructing workflows. When designing an Approval workflow, the administrator specifies the kind of operations that start the workflow, and also adds Approval rules to the workflow. The Approval rules determine who is authorized to approve the operation, the required sequence of approvals, and who needs to be notified of approval tasks or decisions.

The Approval workflow solution provided by Active Roles includes:

  • The Workflow Designer for constructing workflows, available from the Active Roles Console. Use the Workflow Designer to configure an Approval workflow by adding approval activities to the workflow definition.

  • The directory management interfaces, such as the Web Interface or Active Roles Console for submitting operation requests for approval. For example, you can configure an Approval workflow so that when creating a user account via Active Roles, the user is only created if the action is approved beforehand.

  • The approval-related section of the Web Interface to manage operation requests. This section provides a “to-do” list of the approval tasks a designated user has to carry out, allowing the user to perform tasks such as approving or rejecting operation requests.

Definition of terms – Approval workflow

This section summarizes some important definitions that apply to approval workflow.

Approval

A decision point in a workflow that is used to obtain authorization from a person before continuing the workflow.

Approval rule (Approval activity)

Workflow activities of the Approval category are referred to as approval rules. Workflow start conditions determine which operations start the workflow and the approval rules added to the workflow determine who is authorized to approve the operation, the required sequence of approvals, and who needs to be notified of approval tasks or decisions.

Approval task

A task created as part of the processing of an approval rule and assigned to an approver. The approver is expected to complete the task by making a decision to allow or deny the operation.

Approver

The person designated to perform an approval task. The setting that determines the approvers is a configuration element of an approval rule. When processing an approval rule, Active Roles creates an approval task and assigns it to the approvers defined by the rule. The state of the task governs the workflow transition: the task must receive the “Approve” resolution for the operation to pass through the approval rule. If the task has received the “Reject” resolution, the operation is denied and the workflow instance is completed.

Initiator (requestor)

The identity of the user or service that has requested an operation in Active Roles. For example, when the Active Roles Console is used to change or create an object, the Console user is identified as the initiator of the respective operation. The initiator of an operation is also referred to as the operation requestor.

Notification

The means used to notify a user or group of users about a specific predefined situation that could manifest within a workflow. A notification message is generated and sent to the designated recipients via email to inform them that a certain event has occurred, such as a new approval task has been submitted to the approvers or the operation has been completed. A notification configuration, stored as part of an approval rule, involves such elements as the event to notify of, the list of the notification recipients and the notification message template. Active Roles also provides a separate category of workflow activity for the purpose of notification, in addition to approval rules.

Operation

A request for certain changes to be made to directory data, such as creating users or adding users to groups. An operation can start an approval workflow, in which case the requested changes are made only after they are approved.

Operation target object

The object to be changed or created by the operation. For example, if creation of a user account is requested, that account is referred to as the operation target object. With a request to add a user to a group, the group is referred to as the operation target object.

How the Approval workflow works

An Approval workflow is governed by workflow start conditions and approval rules. Workflow start conditions determine which kind of operation causes the workflow to start, and the approval rules added to the workflow determine the persons who are authorized to approve the operation (approvers).

When an Active Roles user requests an operation, Active Roles checks to see whether the operation meets the start conditions of any workflow, and starts the workflow whose conditions are met. An Approval rule included in the workflow then generates an approval task and assigns the task to the approvers defined by the rule.

An approver completes an approval task by applying the Approve or Reject action to the task. This changes the status of the task from Pending to Approved, or Rejected respectively.

Approve action

If the approver applies the Approve action to the task, Active Roles allows the operation to be performed.

Figure 113: Approve action

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