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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating Service Principal to authenticate the Azure resource management REST APIs for Azure Infrastructure connector

Supported objects and operations

Dropbox offers secure file sharing and storage. It helps users manage sharing capabilities with groups and external collaborators through central folders with granular permissions.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Users

Table 54: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get all users

GET

Get user by Id

GET

Get users with pagination GET

Groups

Table 55: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete 

DELETE

Get all groups

GET

Get group by Id

GET

Get groups with pagination

GET

Roles

Table 56: Supported operations for Roles

Operation

VERB

Get all roles

GET

Get role by Id

GET

Mandatory fields

Users

  • emails.value

Groups

  • displayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 57: User mapping
SCIM parameter Dropbox parameter
id profile.team_member_id
externalId profile.external_id
userName profile.email
name.familyName profile.name.surname

name.givenName

profile.name.given_name
name.formatted profile.name.display_name
displayName profile.name.display_name
emails[0].value profile.email
active profile.status[".tag"]
groups profile.groups

roles

role[".tag"]

meta.created

profile.joined_on

 

Table 58: Group mapping
SCIM parameter Dropbox parameter
id group_id
displayName group_name
members[].value members[].profile.team_member_id
members[].display members[].profile.name.display_name
enterpriseExtension.externalId group_external_id
meta.created created

Connector limitations

  • The LastModified date is not applicable for Groups.

  • Both created and lastModified dates are not applicable for Users.
  • Invalid Target URL returns the below mentioned status code and error message.

    • Status code: 500
    • Error message: There was an issue processing this request error.
  • User's role cannot be updated.

  • The user cannot be set as active while performing create or update.

  • The information about groups will not be present in the Create user response.

  • The Dropbox user statuses active and invited are considered as active in the connector.

  • APIs are not available to retrieve roles from Dropbox. Hence, the endpoints of the connector's roles provide predefined set of roles.

  • Deleted members cannot be added to a group. In a request to add multiple members to a group, if any user is deleted (members_not_in_team), then the entire request is not carried out.

  • The userName property for user is read-only. However, this can be updated by updating the emails → value. The emails → value has been mapped against userName.

  • Dropbox returns error 500 without any message being shown, on cursor pagination with cursor length equal to 1. The same is observed when trying to update a deleted group. In this case, the connector returns the following error code and message:

    • Error Code: 400
    • Error message: Error occurred.

Mandatory fields

Dropbox offers secure file sharing and storage. It helps users manage sharing capabilities with groups and external collaborators through central folders with granular permissions.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 54: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get all users

GET

Get user by Id

GET

Get users with pagination GET

Groups

Table 55: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete 

DELETE

Get all groups

GET

Get group by Id

GET

Get groups with pagination

GET

Roles

Table 56: Supported operations for Roles

Operation

VERB

Get all roles

GET

Get role by Id

GET

Users

  • emails.value

Groups

  • displayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 57: User mapping
SCIM parameter Dropbox parameter
id profile.team_member_id
externalId profile.external_id
userName profile.email
name.familyName profile.name.surname

name.givenName

profile.name.given_name
name.formatted profile.name.display_name
displayName profile.name.display_name
emails[0].value profile.email
active profile.status[".tag"]
groups profile.groups

roles

role[".tag"]

meta.created

profile.joined_on

 

Table 58: Group mapping
SCIM parameter Dropbox parameter
id group_id
displayName group_name
members[].value members[].profile.team_member_id
members[].display members[].profile.name.display_name
enterpriseExtension.externalId group_external_id
meta.created created

Connector limitations

  • The LastModified date is not applicable for Groups.

  • Both created and lastModified dates are not applicable for Users.
  • Invalid Target URL returns the below mentioned status code and error message.

    • Status code: 500
    • Error message: There was an issue processing this request error.
  • User's role cannot be updated.

  • The user cannot be set as active while performing create or update.

  • The information about groups will not be present in the Create user response.

  • The Dropbox user statuses active and invited are considered as active in the connector.

  • APIs are not available to retrieve roles from Dropbox. Hence, the endpoints of the connector's roles provide predefined set of roles.

  • Deleted members cannot be added to a group. In a request to add multiple members to a group, if any user is deleted (members_not_in_team), then the entire request is not carried out.

  • The userName property for user is read-only. However, this can be updated by updating the emails → value. The emails → value has been mapped against userName.

  • Dropbox returns error 500 without any message being shown, on cursor pagination with cursor length equal to 1. The same is observed when trying to update a deleted group. In this case, the connector returns the following error code and message:

    • Error Code: 400
    • Error message: Error occurred.

Connector limitations

Dropbox offers secure file sharing and storage. It helps users manage sharing capabilities with groups and external collaborators through central folders with granular permissions.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 54: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get all users

GET

Get user by Id

GET

Get users with pagination GET

Groups

Table 55: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete 

DELETE

Get all groups

GET

Get group by Id

GET

Get groups with pagination

GET

Roles

Table 56: Supported operations for Roles

Operation

VERB

Get all roles

GET

Get role by Id

GET

Mandatory fields

Users

  • emails.value

Groups

  • displayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 57: User mapping
SCIM parameter Dropbox parameter
id profile.team_member_id
externalId profile.external_id
userName profile.email
name.familyName profile.name.surname

name.givenName

profile.name.given_name
name.formatted profile.name.display_name
displayName profile.name.display_name
emails[0].value profile.email
active profile.status[".tag"]
groups profile.groups

roles

role[".tag"]

meta.created

profile.joined_on

 

Table 58: Group mapping
SCIM parameter Dropbox parameter
id group_id
displayName group_name
members[].value members[].profile.team_member_id
members[].display members[].profile.name.display_name
enterpriseExtension.externalId group_external_id
meta.created created
  • The LastModified date is not applicable for Groups.

  • Both created and lastModified dates are not applicable for Users.
  • Invalid Target URL returns the below mentioned status code and error message.

    • Status code: 500
    • Error message: There was an issue processing this request error.
  • User's role cannot be updated.

  • The user cannot be set as active while performing create or update.

  • The information about groups will not be present in the Create user response.

  • The Dropbox user statuses active and invited are considered as active in the connector.

  • APIs are not available to retrieve roles from Dropbox. Hence, the endpoints of the connector's roles provide predefined set of roles.

  • Deleted members cannot be added to a group. In a request to add multiple members to a group, if any user is deleted (members_not_in_team), then the entire request is not carried out.

  • The userName property for user is read-only. However, this can be updated by updating the emails → value. The emails → value has been mapped against userName.

  • Dropbox returns error 500 without any message being shown, on cursor pagination with cursor length equal to 1. The same is observed when trying to update a deleted group. In this case, the connector returns the following error code and message:

    • Error Code: 400
    • Error message: Error occurred.

Crowd

Crowd is a single sign-on software that lets your system administrator connect multiple applications to one user login and password. Users only need one user ID and password to access any connected platform.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 59: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Users

GET

Get User by Id

GET

Get All Users with pagination GET

Groups

Table 60: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get Group by Id

GET

Get All Groups with pagination GET

Mandatory fields

Users

  • Username
  • Password

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 61: User mapping
SCIM parameter Crowd parameter
Id name
userName name
password password
active active
givenName first-name
familyName last-name
displayName display-name
Formatted display-name
email.value email
Created createdDate
LastModified lastModified
Table 62: Group mapping
SCIM parameter Crowd parameter
Id name
GroupName name
Active active
Description description
members.value members.name

Connector limitations

  • Crowd application does not have the ID field for Users and Groups. User name is considered as the userId, and the group name is considered as groupId.

  • Crowd cloud application does not have a created date and modified date for Groups.

  • UserName and GroupName must be used as a single term as the usage is same for userId and groupId.

  • UserName cannot be updated because it is used as an Id in cloud application.

  • DisplayName of Groups cannot be updated as required by the cloud application.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID
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