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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating Service Principal to authenticate the Azure resource management REST APIs for Azure Infrastructure connector

Supported objects and operations

Facebook Workplace is a collaborative business platform run by Facebook to help users communicate through groups, chat, and social networking in a corporate environment.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • API Key
  • Target URL

  • Graph API URL

NOTE: For more information, see Retrieving the API key from Facebook Workplace.

Users

Table 15: Supported operations and objects for Users

Operation

VERB

Create

POST

Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Groups

Table 16: Supported operations and objects for Groups

Operation

VERB

Create POST
Update (Id) PUT
Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Mandatory fields

Users

  • User Name
  • Name (Formatted)
  • Active

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 17: User mapping
SCIM parameter Facebook Workplace parameter
Id Id
UserName userName
Name.Formatted name.formatted
Name.GivenName name.givenName
Name.FamilyName name.familyName
Name.MiddleName name.middleName
Name.HonorificPrefix name.honorificPrefix
Name.HonorificSuffix name.honorificSuffix
DisplayName displayName
NickName nickName
UserType userType
Title title
PreferredLanguage preferredLanguage

Locale

locale

Timezone

timezone

Active

active

Emails

emails

Addresses

addresses

PhoneNumbers

phoneNumbers

Groups.value

Group.id

Groups.display

Group.name

Roles.Value

Role.Id

Extension.Organization

organization

Extension.Division

division

Extension.Department

department

Extension.Manager.Value

manager.managerId

Extension.EmployeeNumber

employeeNumber

Extension.CostCenter

costCenter

 

Table 18: Group mapping
SCIM Parameter Facebook Workplace parameter
Id Id
DisplayName Name
Members.value UserOrGroupId
Meta.Created CreatedDate
Meta.LastModified LastModifiedDate

Connector limitations

  • Only the trial subscriptions created using a business email ID with valid domain account will have the access to API integration. The subsequent subscriptions will not have the access.
  • Create Groups, Update Groups and Delete Groups are not supported at the free subscription provided by target system.
  • You can use a Group object only if at least one member associated with it.
  • The Group will get deleted automatically when the last member is removed from the membership association.
  • Connector supports Add Group Manager and Modify Group Manager, however the group details returned by connector will not have Group Manager information unless the group is created using the user interface of Facebook Workplace. This is due to the limitations of API provided by the target system.

Mandatory fields

Facebook Workplace is a collaborative business platform run by Facebook to help users communicate through groups, chat, and social networking in a corporate environment.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • API Key
  • Target URL

  • Graph API URL

NOTE: For more information, see Retrieving the API key from Facebook Workplace.

Supported objects and operations

Users

Table 15: Supported operations and objects for Users

Operation

VERB

Create

POST

Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Groups

Table 16: Supported operations and objects for Groups

Operation

VERB

Create POST
Update (Id) PUT
Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Users

  • User Name
  • Name (Formatted)
  • Active

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 17: User mapping
SCIM parameter Facebook Workplace parameter
Id Id
UserName userName
Name.Formatted name.formatted
Name.GivenName name.givenName
Name.FamilyName name.familyName
Name.MiddleName name.middleName
Name.HonorificPrefix name.honorificPrefix
Name.HonorificSuffix name.honorificSuffix
DisplayName displayName
NickName nickName
UserType userType
Title title
PreferredLanguage preferredLanguage

Locale

locale

Timezone

timezone

Active

active

Emails

emails

Addresses

addresses

PhoneNumbers

phoneNumbers

Groups.value

Group.id

Groups.display

Group.name

Roles.Value

Role.Id

Extension.Organization

organization

Extension.Division

division

Extension.Department

department

Extension.Manager.Value

manager.managerId

Extension.EmployeeNumber

employeeNumber

Extension.CostCenter

costCenter

 

Table 18: Group mapping
SCIM Parameter Facebook Workplace parameter
Id Id
DisplayName Name
Members.value UserOrGroupId
Meta.Created CreatedDate
Meta.LastModified LastModifiedDate

Connector limitations

  • Only the trial subscriptions created using a business email ID with valid domain account will have the access to API integration. The subsequent subscriptions will not have the access.
  • Create Groups, Update Groups and Delete Groups are not supported at the free subscription provided by target system.
  • You can use a Group object only if at least one member associated with it.
  • The Group will get deleted automatically when the last member is removed from the membership association.
  • Connector supports Add Group Manager and Modify Group Manager, however the group details returned by connector will not have Group Manager information unless the group is created using the user interface of Facebook Workplace. This is due to the limitations of API provided by the target system.

Connector limitations

Facebook Workplace is a collaborative business platform run by Facebook to help users communicate through groups, chat, and social networking in a corporate environment.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • API Key
  • Target URL

  • Graph API URL

NOTE: For more information, see Retrieving the API key from Facebook Workplace.

Supported objects and operations

Users

Table 15: Supported operations and objects for Users

Operation

VERB

Create

POST

Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Groups

Table 16: Supported operations and objects for Groups

Operation

VERB

Create POST
Update (Id) PUT
Delete (Id) DELETE
Get (Id) GET
Get GET
Pagination GET

Mandatory fields

Users

  • User Name
  • Name (Formatted)
  • Active

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 17: User mapping
SCIM parameter Facebook Workplace parameter
Id Id
UserName userName
Name.Formatted name.formatted
Name.GivenName name.givenName
Name.FamilyName name.familyName
Name.MiddleName name.middleName
Name.HonorificPrefix name.honorificPrefix
Name.HonorificSuffix name.honorificSuffix
DisplayName displayName
NickName nickName
UserType userType
Title title
PreferredLanguage preferredLanguage

Locale

locale

Timezone

timezone

Active

active

Emails

emails

Addresses

addresses

PhoneNumbers

phoneNumbers

Groups.value

Group.id

Groups.display

Group.name

Roles.Value

Role.Id

Extension.Organization

organization

Extension.Division

division

Extension.Department

department

Extension.Manager.Value

manager.managerId

Extension.EmployeeNumber

employeeNumber

Extension.CostCenter

costCenter

 

Table 18: Group mapping
SCIM Parameter Facebook Workplace parameter
Id Id
DisplayName Name
Members.value UserOrGroupId
Meta.Created CreatedDate
Meta.LastModified LastModifiedDate
  • Only the trial subscriptions created using a business email ID with valid domain account will have the access to API integration. The subsequent subscriptions will not have the access.
  • Create Groups, Update Groups and Delete Groups are not supported at the free subscription provided by target system.
  • You can use a Group object only if at least one member associated with it.
  • The Group will get deleted automatically when the last member is removed from the membership association.
  • Connector supports Add Group Manager and Modify Group Manager, however the group details returned by connector will not have Group Manager information unless the group is created using the user interface of Facebook Workplace. This is due to the limitations of API provided by the target system.

SAP Cloud Platform

SAP Cloud Platform is an open Platform as a Service (PaaS) that offers users in-memory capabilities, core platform services, and business services for cloud applications.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 19: Supported operations for Users

Operation

VERB

Create

POST

Update (Id)

PUT

Delete (Id)

DELETE

Get (Id)

GET

Get

GET

Pagination GET

Groups

Table 20: Supported operations for Groups

Operation

VERB

Create

POST

Update (Id)

PUT

Delete  (Id)

DELETE

Get (Id)

GET

Get

GET

Mandatory fields

Users

  • Email
  • Username

Groups

  • Group Name
  • Display Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 21: User mapping
SCIM parameter SAP Cloud Platform parameter
Id id
UserName userName
Name.GivenName givenName
Name.FamilyName familyName

Name.HonorificPrefix

name.honorificPrefix

DisplayName displayName
Emails.Value email.value
Addresses.StreetAddress addresses.streetAddress
Addresses.Locality addresses.locality
Addresses.Region addresses.region

Addresses.PostalCode

addresses.postalCode

Addresses.Country

addresses.country

Addresses.Type

addresses.type

PhoneNumbers.value

phoneNumbers.value

UserType

userType

Locale

locale

Timezone

timeZone

Active

active

Groups.value

group.$ref

Groups.display

group.display

Extension.Organization

extension.organization

Extension.Division

extension.division

Extension.Department

extension.department

Extension.Manager.Value

extension.manager.value

Extension.Manager.DisplayName

extension.manager.displayName

Extension.ContactPreferenceTelephone

contactPreferenceTelephone

Extension.IndustryCrm

industryCrm

Extension.PasswordStatus

passwordStatus

Extension.MailVerified

mailVerified

Extension.CompanyRelationship

companyRelationship

Extension.ContactPreferenceEmail

contactPreferenceEmail

Extension.SourceSystem

sourceSystem

Extension.CostCenter

extension.costCenter

Extension.EmployeeNumber

extension.employeeNumber

Extension.CorporateGroups

corporateGroups.value

Extension.customAttributes.name

attributes.name

Extension.customAttributes.value

attributes.value

Meta.Created

meta.created

Meta.LastModified

meta.lastModified

 

Table 22: Group mapping
SCIM parameter SAP Cloud Platform parameter
id name
DisplayName displayName
Members.value members.value
Members.display members.display
Extension.GroupName extension.name
Extension.Description extension.description

Connector limitations

  • A performance impact is expected, with a list response of Groups because each record is retrieved and counted, since SCP Groups APIs do not provide totalResults.

  • ServiceProviderAuthority contains only Id field with the same value as the tenant id of the SCP instance, as there are no APIs that can fetch the tenant details in SCP.

  • Get All Groups and Get particular group with ID operations do not retrieve Created and Last Modified fields for Groups object types.

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