ShareFile offers users a platform for secure content collaboration, file sharing, and synchronization for documents and workflows. It offers cloud-based and on-premises storage, virtual data rooms, and client portals.

Supervisor configuration parameters

To configure the connector, following parameters are required:

• Connector name

• UserName

• Password

• Client_Id

• Client_Secret

• Target URL (Cloud application's instance URL used as targetURI in payload)

• Instance DateTime Offset (refer Configuring additional datetime offset in connectors for more details).

Users

Table 166: Supported operations for Users

Operation	VERB
Create User	POST
Update User	PATCH
Delete User	DELETE
Get User	GET
Get All Users	GET

Groups

Table 167: Supported operations for Groups

Operation	VERB
Create Group	POST
Update Group	PATCH
Delete Group	DELETE
Get Group	GET
Get Group Members	GET
Add Group Members	POST
Remove Group Members	DELETE
Get All Groups	GET

Mandatory fields

Users

• emails.value

• name.familyName

• name.givenName

Groups

Not Applicable

User and Group mapping

The user and group mappings are listed in the tables below.

Table 168: User mapping

SCIM Parameter	Citrix ShareFile parameter
Id	id
userName	email
name.Formatted	FullName
Name.FamilyName	LastName
Name.GivenName	FirstName
Password	Password
DisplayName	FullName
email.value	email
Active	IsDeleted
Extension.Organization	Company
Created	DateCreated

Groups

Table 169: User mapping

SCIM parameter	Citrix ShareFile parameter
Id	id
DisplayName	Name
members.value	User.Id
members.display	User.FirstName+User.LastName

Connector limitations

• Pagination is not supported by cloud application for both Users and Groups object

• Group Information such as, the groups to which the user is associated is not displayed when we retrieve Users object.

• Only 5 users can be created for trial instance on the Cloud Application.

• Email id is considered as your user name. To update the username, you should update the email id.

• Last modified date is not supported by the Cloud application for User object.

• Last Modified and Created date is not supported by the Cloud application for Group object.

• Deleted users can be retrieved as the Cloud application supports soft delete of users.

• Deleted user can be updated though the User Id.

• Group membership operation can be ignored when you have an invalid User Id in the members list.