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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating Service Principal to authenticate the Azure resource management REST APIs for Azure Infrastructure connector

Supervisor configuration parameters

Crowd is a single sign-on software that lets your system administrator connect multiple applications to one user login and password. Users only need one user ID and password to access any connected platform.

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 59: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Users

GET

Get User by Id

GET

Get All Users with pagination GET

Groups

Table 60: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get Group by Id

GET

Get All Groups with pagination GET

Mandatory fields

Users

  • Username
  • Password

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 61: User mapping
SCIM parameter Crowd parameter
Id name
userName name
password password
active active
givenName first-name
familyName last-name
displayName display-name
Formatted display-name
email.value email
Created createdDate
LastModified lastModified
Table 62: Group mapping
SCIM parameter Crowd parameter
Id name
GroupName name
Active active
Description description
members.value members.name

Connector limitations

  • Crowd application does not have the ID field for Users and Groups. User name is considered as the userId, and the group name is considered as groupId.

  • Crowd cloud application does not have a created date and modified date for Groups.

  • UserName and GroupName must be used as a single term as the usage is same for userId and groupId.

  • UserName cannot be updated because it is used as an Id in cloud application.

  • DisplayName of Groups cannot be updated as required by the cloud application.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

Supported objects and operations

Crowd is a single sign-on software that lets your system administrator connect multiple applications to one user login and password. Users only need one user ID and password to access any connected platform.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Users

Table 59: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Users

GET

Get User by Id

GET

Get All Users with pagination GET

Groups

Table 60: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get Group by Id

GET

Get All Groups with pagination GET

Mandatory fields

Users

  • Username
  • Password

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 61: User mapping
SCIM parameter Crowd parameter
Id name
userName name
password password
active active
givenName first-name
familyName last-name
displayName display-name
Formatted display-name
email.value email
Created createdDate
LastModified lastModified
Table 62: Group mapping
SCIM parameter Crowd parameter
Id name
GroupName name
Active active
Description description
members.value members.name

Connector limitations

  • Crowd application does not have the ID field for Users and Groups. User name is considered as the userId, and the group name is considered as groupId.

  • Crowd cloud application does not have a created date and modified date for Groups.

  • UserName and GroupName must be used as a single term as the usage is same for userId and groupId.

  • UserName cannot be updated because it is used as an Id in cloud application.

  • DisplayName of Groups cannot be updated as required by the cloud application.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

Connector limitations

Crowd is a single sign-on software that lets your system administrator connect multiple applications to one user login and password. Users only need one user ID and password to access any connected platform.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 59: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Users

GET

Get User by Id

GET

Get All Users with pagination GET

Groups

Table 60: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get Group by Id

GET

Get All Groups with pagination GET

Mandatory fields

Users

  • Username
  • Password

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 61: User mapping
SCIM parameter Crowd parameter
Id name
userName name
password password
active active
givenName first-name
familyName last-name
displayName display-name
Formatted display-name
email.value email
Created createdDate
LastModified lastModified
Table 62: Group mapping
SCIM parameter Crowd parameter
Id name
GroupName name
Active active
Description description
members.value members.name
  • Crowd application does not have the ID field for Users and Groups. User name is considered as the userId, and the group name is considered as groupId.

  • Crowd cloud application does not have a created date and modified date for Groups.

  • UserName and GroupName must be used as a single term as the usage is same for userId and groupId.

  • UserName cannot be updated because it is used as an Id in cloud application.

  • DisplayName of Groups cannot be updated as required by the cloud application.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

Atlassian JIRA Confluence

Atlassian JIRA Confluence is a connector that links Atlassian software with Jira software. It gives teams the ability to manage projects and track development efforts in the cloud.

NOTE: AtlassianJC supports the Jira software and Confluence

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • Username

  • API Key

  • SCIM URL (Cloud application's instance URL used as targetURI in payload)

Supported objects and operations

Users

Table 63: Supported operations for Users

Operation

VERB

Create

POST

Delete

DELETE

Get All Users

GET

Get (Id)

GET

Get All Users with pagination GET

Groups

Table 64: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get (Id)

GET

Mandatory fields

Users

  • DisplayName
  • Email Id

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 65: User mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id accountId
userName emailAddress
password password
Name.Formatted displayName
DisplayName displayName
email.value emailAddress
Active active
Timezone timeZone
Locale locale
Groups.Value name
Table 66: Group mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id name
DisplayName name
members.value accountId
members.display displayName

Connector limitations

  • Cloud application does not support the Created date and Modified date.
  • Timezone, Active, and Locale are readonly fields.

  • Cloud application does not support the PUT operation for User objects.

  • While trying to create a duplicate user, the cloud application returns an error with the status code 201. But the existing user is retrieved as the result.

  • The Stride application is no longer part of Atlassian.

  • Cloud application does not supports the Get All groups with pagination operation.

  • The cloud application attributes for the cloud API URL is case-sensitive.

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