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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating Service Principal to authenticate the Azure resource management REST APIs for Azure Infrastructure connector

Mandatory Fields

Smartsheet is a software that offers enhanced collaboration and work management. It uses a tabular user interface to assign tasks, track project progress, manage calendars, documents. It is an enterprise platform for dynamic work that aligns technology and people resulting in an efficient work environment.

Supervisor Configuration Parameters

Supported objects and operations

Users

Table 330: Supported operations for Users

Operation

VERB

Create User

POST

Get a User GET
List Users GET

Update a user

PUT

Delete a user

DELETE

Groups

Table 331: Supported operations for Groups

Operation

VERB

Create a group POST

Delete a group

DELETE

Get a group

GET

List groups

GET

Update a group

PUT

This section lists the mandatory fields required to create a User or Group:

Users

  • extension.admin

  • emails[].value

  • extension.licensedSheetCreator

Groups

  • displayName

Mappings

The mappings are listed in the tables below.

Table 332: Smartsheet User to SCIM user mapping
SCIM properties Smartsheet Properties
id id
extension.admin admin
emails[].value email
name.givenName firstName
extension.groupAdmin groupAdmin
extension.lastLogin lastLogin
name.familyName lastName
extension.licensedSheetCreator licensedSheetCreator
displayName name
photos[].value profileImage.id
extension.resourceViewer resourceViewer
extension.sheetCount sheetCount
active status
title title
timeZone timeZone
Table 333: Smartsheet group to SCIM group mapping
SCIM properties Smartsheet Properties
id id
extension.ownerId ownerId
meta.created createdAt
extension.description description
members[].value members[]

meta.lastModified

modifiedAt

displayName

name

extension.ownerEmail

owner

Connector limitations

  • Connector does not return important meta information like created and lastModified for users.

  • While trying to create a user with already used details, the connector returns the existing user details.

  • While creating or updating a group, the members attribute is sometimes available with all members, sometimes it doesn't.

  • For larger page(cursor) values than the present number of pages in list response, the connector returns last page(cursor) response.

Mappings

Smartsheet is a software that offers enhanced collaboration and work management. It uses a tabular user interface to assign tasks, track project progress, manage calendars, documents. It is an enterprise platform for dynamic work that aligns technology and people resulting in an efficient work environment.

Supervisor Configuration Parameters

Supported objects and operations

Users

Table 330: Supported operations for Users

Operation

VERB

Create User

POST

Get a User GET
List Users GET

Update a user

PUT

Delete a user

DELETE

Groups

Table 331: Supported operations for Groups

Operation

VERB

Create a group POST

Delete a group

DELETE

Get a group

GET

List groups

GET

Update a group

PUT

Mandatory Fields

This section lists the mandatory fields required to create a User or Group:

Users

  • extension.admin

  • emails[].value

  • extension.licensedSheetCreator

Groups

  • displayName

The mappings are listed in the tables below.

Table 332: Smartsheet User to SCIM user mapping
SCIM properties Smartsheet Properties
id id
extension.admin admin
emails[].value email
name.givenName firstName
extension.groupAdmin groupAdmin
extension.lastLogin lastLogin
name.familyName lastName
extension.licensedSheetCreator licensedSheetCreator
displayName name
photos[].value profileImage.id
extension.resourceViewer resourceViewer
extension.sheetCount sheetCount
active status
title title
timeZone timeZone
Table 333: Smartsheet group to SCIM group mapping
SCIM properties Smartsheet Properties
id id
extension.ownerId ownerId
meta.created createdAt
extension.description description
members[].value members[]

meta.lastModified

modifiedAt

displayName

name

extension.ownerEmail

owner

Connector limitations

  • Connector does not return important meta information like created and lastModified for users.

  • While trying to create a user with already used details, the connector returns the existing user details.

  • While creating or updating a group, the members attribute is sometimes available with all members, sometimes it doesn't.

  • For larger page(cursor) values than the present number of pages in list response, the connector returns last page(cursor) response.

Connector limitations

Smartsheet is a software that offers enhanced collaboration and work management. It uses a tabular user interface to assign tasks, track project progress, manage calendars, documents. It is an enterprise platform for dynamic work that aligns technology and people resulting in an efficient work environment.

Supervisor Configuration Parameters

Supported objects and operations

Users

Table 330: Supported operations for Users

Operation

VERB

Create User

POST

Get a User GET
List Users GET

Update a user

PUT

Delete a user

DELETE

Groups

Table 331: Supported operations for Groups

Operation

VERB

Create a group POST

Delete a group

DELETE

Get a group

GET

List groups

GET

Update a group

PUT

Mandatory Fields

This section lists the mandatory fields required to create a User or Group:

Users

  • extension.admin

  • emails[].value

  • extension.licensedSheetCreator

Groups

  • displayName

Mappings

The mappings are listed in the tables below.

Table 332: Smartsheet User to SCIM user mapping
SCIM properties Smartsheet Properties
id id
extension.admin admin
emails[].value email
name.givenName firstName
extension.groupAdmin groupAdmin
extension.lastLogin lastLogin
name.familyName lastName
extension.licensedSheetCreator licensedSheetCreator
displayName name
photos[].value profileImage.id
extension.resourceViewer resourceViewer
extension.sheetCount sheetCount
active status
title title
timeZone timeZone
Table 333: Smartsheet group to SCIM group mapping
SCIM properties Smartsheet Properties
id id
extension.ownerId ownerId
meta.created createdAt
extension.description description
members[].value members[]

meta.lastModified

modifiedAt

displayName

name

extension.ownerEmail

owner

  • Connector does not return important meta information like created and lastModified for users.

  • While trying to create a user with already used details, the connector returns the existing user details.

  • While creating or updating a group, the members attribute is sometimes available with all members, sometimes it doesn't.

  • For larger page(cursor) values than the present number of pages in list response, the connector returns last page(cursor) response.

Pingboard

Pingboard is real-time organizational chart software that makes it easy to build professional looking org charts. It keeps company org charts in sync with HRMS software automatically, thus replacing the manual need to make the org charts using flow charting applications like Microsoft Visio or Lucidchart. Pingboard was designed to help companies organize their employees and departments, develop hiring and succession plans, and share this information on the corporate org chart.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 334: Supported operations for Users

Operation

VERB

Create User

POST

Update User

PUT

Delete User

DELETE

Get User by Id

POST

List Users

POST

Groups

Table 335: Supported operations for Groups

Operation

VERB

Create Group

POST

Update Group PUT
List Groups POST

Get Group by Id

POST

Delete Group DELETE

Mandatory fields

Users

  • name.givenName

  • name.familyName

  • emails[].value

Groups

  • displayName

  • extension.groupType

User and Group mapping

The user and group mappings are listed in the tables below.

Table 336: Pingboard user to SCIM mapping
SCIM parameter Pingboard parameter
id id
userName email
name.givenName first_name
name.familyName last_name

name.formatted

first_name + " " + last_name

displayName

first_name + " " + last_name

nickName

nickname

emails[].value email
phoneNumbers[].value office_phone
photos[].value avatar_urls.original
timezone time_zone
locale locale

title

job_title

groups[].value (Only for read operation)

links.groups[] & links.locations[]

extension.description

bio

extension.manager.value

reports_to_id

meta.created

created_at

meta.lastModified

updated_at

 

Table 337: Pingboard group to SCIM group mapping
SCIM parameter Pingboard parameter
id id
displayName name
members[].value links.users[]
extension.description description
extension.type type
meta.created created_at

meta.lastModified

updated_at

Connector limitations

  • If all of the member IDs used in the create group request are invalid, an error with status 500 and no message will be returned but the group gets created. Even with at least one valid member ID, the group write operation gets successful.

  • Even though the Pingboard API supports custom attributes for user resource, the Pingboard connector does not support custom attributes for users. The reason being is to avoid the unnecessary overhead in retrieving the names of the custom attributes by making additional request as the target API returns custom attribute IDs instead of the attribute name for GET user details response.

  • An Admin user can also be deleted using APIs in which case the connector functionality will not work.

  • Random string value for user's locale gets saved due to the target API behavior.

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