Mandatory fields
Statuspage is a status and incident communication tool that helps service providers keep customers and employees informed during downtime. It lets users add separate components for each part of the infrastructure or functional part of service.
Supervisor configuration parameters
To configure the connector, following parameters are required:
-
Connector name
-
API key (user API key under Manage Account → API tab) for the cloud account
-
Organization Id (Organization Id under Manage Account → API tab) for the cloud account
-
Target URL of the cloud account
-
Instance DateTime Offset (refer Configuring additional datetime offset in connectors for more details).
Supported objects and operations
Users
Table 150: Supported operations for Users
Create User |
POST |
Delete User |
DELETE |
Get User |
GET |
Get All Users |
GET |
Groups
Not Applicable
Users
Groups
Not Applicable
User and Group mapping
The user and group mappings are listed in the tables below.
Table 151: User mapping
Id |
id |
UserName |
email |
last_name |
name.familyName |
first_name |
name.givenName |
first_namelast_name |
name.formatted |
first_namelast_name |
displayName |
email |
emails[0].value |
created_at |
meta.created |
updated_at |
meta.lastModified |
Groups
Not Applicable
Connector limitations
-
Update operation for Users, resource type Groups and Pagination are not supported.
-
Retrieving a specific user would be relatively slow due to API limitations.
User and Group mapping
Statuspage is a status and incident communication tool that helps service providers keep customers and employees informed during downtime. It lets users add separate components for each part of the infrastructure or functional part of service.
Supervisor configuration parameters
To configure the connector, following parameters are required:
-
Connector name
-
API key (user API key under Manage Account → API tab) for the cloud account
-
Organization Id (Organization Id under Manage Account → API tab) for the cloud account
-
Target URL of the cloud account
-
Instance DateTime Offset (refer Configuring additional datetime offset in connectors for more details).
Supported objects and operations
Users
Table 150: Supported operations for Users
Create User |
POST |
Delete User |
DELETE |
Get User |
GET |
Get All Users |
GET |
Groups
Not Applicable
Mandatory fields
Users
Groups
Not Applicable
The user and group mappings are listed in the tables below.
Table 151: User mapping
Id |
id |
UserName |
email |
last_name |
name.familyName |
first_name |
name.givenName |
first_namelast_name |
name.formatted |
first_namelast_name |
displayName |
email |
emails[0].value |
created_at |
meta.created |
updated_at |
meta.lastModified |
Groups
Not Applicable
Connector limitations
-
Update operation for Users, resource type Groups and Pagination are not supported.
-
Retrieving a specific user would be relatively slow due to API limitations.
Connector limitations
Statuspage is a status and incident communication tool that helps service providers keep customers and employees informed during downtime. It lets users add separate components for each part of the infrastructure or functional part of service.
Supervisor configuration parameters
To configure the connector, following parameters are required:
-
Connector name
-
API key (user API key under Manage Account → API tab) for the cloud account
-
Organization Id (Organization Id under Manage Account → API tab) for the cloud account
-
Target URL of the cloud account
-
Instance DateTime Offset (refer Configuring additional datetime offset in connectors for more details).
Supported objects and operations
Users
Table 150: Supported operations for Users
Create User |
POST |
Delete User |
DELETE |
Get User |
GET |
Get All Users |
GET |
Groups
Not Applicable
Mandatory fields
Users
Groups
Not Applicable
User and Group mapping
The user and group mappings are listed in the tables below.
Table 151: User mapping
Id |
id |
UserName |
email |
last_name |
name.familyName |
first_name |
name.givenName |
first_namelast_name |
name.formatted |
first_namelast_name |
displayName |
email |
emails[0].value |
created_at |
meta.created |
updated_at |
meta.lastModified |
Groups
Not Applicable
-
Update operation for Users, resource type Groups and Pagination are not supported.
-
Retrieving a specific user would be relatively slow due to API limitations.
Zendesk Sell
Zendesk Sell provides a web-based sales platform with tools for emailing, phone dialing, pipeline management, forecasting, and reporting.
Supervisor configuration parameters
To configure the connector, following parameters are required:
Supported objects and operations
Users
Table 152: Supported operations for Users
Get User |
GET |
Get All Users |
GET |
Get All Users with Pagination |
GET |
Groups
Not Applicable
Mandatory fields
Users
Not Applicable
Groups
Not Applicable
User and Group mapping
The user and group mappings are listed in the tables below.
Table 153: User mapping
Id |
id |
userName |
email |
name.Formatted |
name |
DisplayName |
name |
email.value |
email |
PhoneNumbers.value |
phone_number |
Active |
status |
Timezone |
timeZone |
Groups.Value |
group.id |
Groups.display |
group.name |
Extension.manager.value |
reports_to |
Created |
created_at |
LastModified |
updated_at |
Groups
Not Applicable
Connector limitations
-
Create, Update, and Delete users are not supported by Zendesk Sell connector.
-
The resultant (User) objects count of pagination is always in the multiples of 100, unless cloud has less than 100 records in a page.