You can remove products from your request templates.
To remove a product from a request template
In the menu bar, click Request > My Requests.
On the My Requests page, click the Maintain templates tile.
On the Cart Templates page, next to the template from which you want to remove a product, click 
Next to the product that you want to remove, click 
In the Change template dialog, confirm the prompt with Yes.
You can delete request templates at anytime if they are no longer used. You can delete only your personal request templates.
To delete a request template
In the menu bar, click Request > My Requests.
On the My Requests page, click the Maintain templates tile.
On the Cart Templates page, next to the request template that you want to delete, click
In the Delete template dialog, confirm the prompt with Yes.
Many requests go through a manual approval process in order to ensure the correct assignment of products. If the request requires approving or denying, the request classifies as pending and as approver you can make the approval decision. If you need more information to make an approval decision, you can submit an inquiry, add more approvers, or reroute the request.
If you are the approver of certain products and identities request these products, you can display the requests. Then you can make approval decisions about the pending requests (see Approving and denying requests).
To display pending requests
In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
This opens the Pending Requests page
(Optional) To display details of a pending request, click the request whose details you want to see.
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