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Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Overview – Cost center (page description)

To open the Overview – Cost center page go to Responsibilities > Auditing > Cost centers > Show details > Overview.

On the Overview – Cost center page, you can see all the information relevant to the cost center summarized in an overview (see Displaying cost center overviews.)

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Cost center (page description)

Open the Main data – Cost center page by navigating through Responsibilities > Auditing > Cost centers > Show details > Main data.

On the Main data – Cost center page, you can see the cost center's main data (see Displaying cost center main data).

Enter the following main data:

Table 582: Cost center main data



Cost center

Shows the full, descriptive name of the cost center.

Short name

Shows the cost center's short name.


Shows the location that the cost center is primarily assigned to.

Parent cost center

Shows the parent cost center of this cost center.

If the cost center is at the root of a cost center hierarchy, the field is empty.


Shows the attestor application role.

Members of this application role can approve attestation cases for the cost center.


Shows the department assigned to the cost center.

Role approver

Shows the role approver.

Members of the selected application role can approve requests for members of the cost center.

Role approver (IT)

Shows the IT application role approver.

Members of the selected application role can approve requests for members of the cost center.


Shows the identity responsible for the cost center.

2nd Manager

Shows the identity acting as a deputy to the cost center's manager.


Shows the cost center's description.

Memberships – Cost center (page description)

To open the Memberships – Cost center page go to Responsibilities > Auditing > Cost centers > Show details > Memberships.

On the Memberships - Cost Center page, you can see identities assigned to the cost center (see Displaying memberships in cost centers).

The following table gives an overview of the different content on the Memberships – Cost center page.

Table 583: Columns




Shows you the name of the identity assigned to the cost center.


Shows you whether the cost center was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity obtained the membership through a request, you will find more information on the following tabs on the Request tab:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Entitlements – Cost center (page description)

To open the Entitlements – Cost center page go to Responsibilities > Auditing > Cost centers > Show details > Entitlements.

On the Entitlements – Cost center page, you can see the entitlements assigned to the cost center (see Displaying cost center entitlements).

The following table gives you an overview of the various features and content on the Entitlements – application roles page.

Table 584: Columns




Shows you the entitlement's name.


Shows you how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows you the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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