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Identity Manager 9.3 - Administration Guide for Connecting to Microsoft Entra ID

Managing Microsoft Entra ID environments Synchronizing a Microsoft Entra ID environment
Setting up initial synchronization with a Microsoft Entra ID tenant Adjusting the synchronization configuration for Microsoft Entra ID environments Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Microsoft Entra ID user accounts and identities Managing memberships in Microsoft Entra ID groups Managing Microsoft Entra ID administrator roles assignments Managing Microsoft Entra ID subscription and Microsoft Entra ID service plan assignments
Displaying enabled and disabled Microsoft Entra ID service plans forMicrosoft Entra ID user accounts and Microsoft Entra ID groups Assigning Microsoft Entra ID subscriptions to Microsoft Entra ID user accounts Assigning disabled Microsoft Entra ID service plans to Microsoft Entra ID user accounts Inheriting Microsoft Entra ID subscriptions based on categories Inheritance of disabled Microsoft Entra ID service plans based on categories
Login credentials for Microsoft Entra ID user accounts Microsoft Entra ID role management
Microsoft Entra ID role management tenants Enabling new Microsoft Entra ID role management features Microsoft Entra ID role main data Main data of Microsoft Entra ID role settings Displaying Microsoft Entra ID role settings main data Assigning temporary access passes to Microsoft Entra ID user accounts Displaying Microsoft Entra ID scoped role assignments Displaying scoped role eligibilities for Microsoft Entra ID roles Overview of Microsoft Entra ID scoped role assignments Main data of Microsoft Entra ID scoped role assignments Managing Microsoft Entra ID scoped role assignments Adding Microsoft Entra ID scoped role assignments Editing Microsoft Entra ID scoped role assignments Deleting Microsoft Entra ID scoped role assignments Assigning Microsoft Entra ID scoped role assignments Assigning Microsoft Entra ID scoped role assignments to Microsoft Entra ID user accounts Assigning Microsoft Entra ID scoped role assignments to Microsoft Entra ID groups Assigning Microsoft Entra ID scoped role assignments to Microsoft Entra ID service principals Assigning Microsoft Entra ID system roles to scopes through role assignments Assigning Microsoft Entra ID business roles to scopes though role assignments Assigning Microsoft Entra ID organizations to scopes through role assignments Overview of Microsoft Entra ID scoped role eligibilities Main data of Microsoft Entra ID scoped role eligibilities Managing Microsoft Entra ID scoped role eligibilities Adding Microsoft Entra ID scoped role eligibilities Editing Microsoft Entra ID scoped role eligibilities Deleting Microsoft Entra ID scoped role eligibilities Assigning Microsoft Entra ID scoped role eligibilities Assigning Microsoft Entra ID scoped role eligibilities to Microsoft Entra ID user accounts Assigning Microsoft Entra ID scoped role eligibilities to Microsoft Entra ID groups Assigning Microsoft Entra ID scoped role eligibilities to Microsoft Entra ID service principals Assigning Microsoft Entra ID system roles to scopes through role eligibilities Assigning Microsoft Entra ID business roles to scopes though role eligibilities Assigning Microsoft Entra ID organizations to scopes through role eligibilities
Mapping Microsoft Entra ID objects in One Identity Manager
Microsoft Entra ID core directories Microsoft Entra ID user accounts Microsoft Entra ID user identities Microsoft Entra ID groups Microsoft Entra ID administrator roles Microsoft Entra ID administrative units Microsoft Entra ID subscriptions and Microsoft Entra ID service principals Disabled Microsoft Entra ID service plans Microsoft Entra ID app registrations and Microsoft Entra ID service principals Reports about Microsoft Entra ID objects Managing Microsoft Entra ID security attributes
Handling of Microsoft Entra ID objects in the Web Portal Recommendations for federations Basic data for managing a Microsoft Entra ID environment Troubleshooting Configuration parameters for managing a Microsoft Entra ID environment Default project template for Microsoft Entra ID Editing Microsoft Entra ID system objects Microsoft Entra ID connector settings

Adding disabled Microsoft Entra ID service plans to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add disabled Microsoft Entra ID service plans to system roles. If you assign a system role to identities, all Microsoft Entra ID user accounts owned by these identities inherit the disabled service plan.

NOTE: Disabled Microsoft Entra ID service plans in which the Only use in IT Shop option is set can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign a disabled service plan to system roles

  1. In the Manager, select the Microsoft Entra ID > Disabled service plans category.

  2. Select the service plan in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove the system role assignment.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Adding disabled Microsoft Entra ID service plans to the IT Shop

A disabled Microsoft Entra IDservice plan can be requested by shop customers when it is assigned to an IT Shop shelf. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The disabled service plan must be labeled with the IT Shop option.

  • The disabled service plan must be assigned to a service item.

  • If the disabled service plan is only assigned to identities using IT Shop requests, you must also set the Only for use in IT Shop option. Direct assignment to hierarchical roles may not be possible.

NOTE: IT Shop administrators can assign disabled service plans to IT Shop shelves in the case of role-based login. Target system administrators are not authorized to add disabled service plans in the IT Shop.

To add a disabled service plan in the IT Shop

  1. In the Manager, select the Microsoft Entra ID > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Microsoft Entra ID service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Add to IT Shop task.

  4. In the Add assignments pane, assign the disabled service plan to the IT Shop shelves.

  5. Save the changes.

To remove a disabled service plan from individual IT Shop shelves

  1. In the Manager, select the Microsoft Entra ID > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Microsoft Entra ID service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Add to IT Shop task.

  4. In the Remove assignments pane, remove the disabled service plan from the IT Shop shelves.

  5. Save the changes.

To remove a disabled service plan from all IT Shop shelves

  1. In the Manager, select the Microsoft Entra ID > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Microsoft Entra ID service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.

  5. Click OK.

    The disabled service plan is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this disabled service plan are canceled at the same time.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding disabled Microsoft Entra ID service plans automatically to the IT Shop

The following steps can be used to automatically add disabled Microsoft Entra ID service plans to the IT Shop. Synchronization ensures that the disabled service plans are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor. New disabled service plans created in One Identity Manager also are added automatically to the IT Shop.

To add disabled service plans automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | AADDeniedServicePlan configuration parameter.

  2. In order not to add disabled service plans to the IT Shop automatically, in the Designer, set the QER | ITShop | AutoPublish | AADDeniedServicePlan | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all disabled service plans that should not be allocated to the IT Shop automatically. You can extend this list if required. To do this, enter the name of the subscription in the configuration parameter. Names are listed in a pipe (|) delimited list. Regular expressions are supported.

  3. Compile the database.

The disabled service plans are added automatically to the IT Shop from now on.

The following steps are run to add a disabled service plan to the IT Shop.

  1. A service item is determined for the disabled service plan.

    The service item is tested for each disabled service plan and modified if necessary. The name of the service item corresponds to the name of the disabled service plan.

    • The service item is modified for disabled service plans with service items.

    • Disabled service plans without service items are allocated new service items.

  2. The service item is assigned to the Disabled Microsoft Entra ID service plans default service category.

  3. An application role for product owners is determined and assigned to the service item.

    Product owners can approve requests for these disabled service plans. The default product owner is the disabled service plan's owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.

    • If the owner of the disabled service plan is already a member of an application role for product owners, this application role is assigned to the service item. Therefore, all members of this application role become product owners of the disabled service plan.

    • If the owner of the disabled service plan is not yet a member of an application role for product owners, a new application role is created. The name of the application corresponds to the name of the owner.

      • If the owner is a user account, the user account's identity is added to the application role.

      • If it is a group of owners, the identities of all this group's user accounts are added to the application role.

  4. The disabled service plan is labeled with the IT Shop option and assigned to the Disabled Microsoft Entra ID service plans IT Shop shelf in the Identity & Access Lifecycle shop.

Then the shop customers use the Web Portal to request the disabled service plan.

NOTE: If a disabled service plan is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics

Assigning Microsoft Entra ID user accounts directly to disabled Microsoft Entra ID service plans

To react quickly to special requests, you can assign disabled service plans directly to a user account. You cannot directly assign disabled service plans with the Only use in IT Shop option set.

To assign a disabled service plan directly to a user account

  1. In the Manager, select the Microsoft Entra ID > Disabled service plans category.

  2. Select the service plan in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics
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