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One Identity Safeguard for Privileged Sessions 7.1 - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Cleaning up audit data Using plugins Forwarding data to third-party systems Starling integration
User management and access control
Login settings Managing One Identity Safeguard for Privileged Sessions (SPS) users locally Setting password policies for local users Managing local user groups Managing One Identity Safeguard for Privileged Sessions (SPS) users from an LDAP database Authenticating users to a RADIUS server Authenticating users with X.509 certificates Authenticating users with SAML2 Managing user rights and usergroups Creating rules for restricting access to search audit data Displaying the privileges of users and user groups Listing and searching configuration changes
Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Basic settings

One Identity Safeguard for Privileged Sessions (SPS) is configured through the web interface. Configuration changes take effect automatically after clicking . Only the modifications of the current page or tab are activated — each page and tab must be committed separately.

Supported web browsers

Starting from version 6.13.0, SPS does not support Internet Explorer 11 (IE11). SPS version 6.12.0 and previous versions continue to support IE11.

Your browser must support:

  • TLS-encrypted HTTPS connections with strong cipher algorithms

  • JavaScript

  • Cookies

SPS supports browsers as listed in the following table.

SPS version IE11 Google Chrome Safari

Mozzilla Firefox

(latest version)

 Microsoft EDGE Microsoft EDGE Legacy

7.1.0

-

✔

✔

✔

✔

-

7.0 LTS - ✔ ✔ ✔ ✔ -
6.13.0 - ✔ ✔ ✔ ✔ -
6.12.0 ✔ ✔ ✔ ✔ ✔ -
6.11.0 ✔ ✔ ✔ ✔ ✔ -
6.10.0 ✔ ✔ ✔ ✔ ✔ -
6.9.0 ✔ ✔ ✔ ✔ ✔ -
6.8.0 ✔ ✔ ✔ ✔ ✔ -
Required applications and plugins

To use SPS, install and enable the following applications and plugins.

NOTE: To replay audit trails with SPS 6.9 or earlier versions with Internet Explorer 11 (IE11), install the Google WebM Video for Microsoft Internet Explorer plugin.

SPS version JavaScipt Google WebM Video for Microsoft Internet Explorer plugin

7.1.0

✔

-

7.0 LTS ✔ -
6.13.0 ✔ -
6.12.0 ✔ -
6.11.0 ✔ -
6.10.0 ✔ -
6.9.0 ✔ Required for IE11
6.8.0 ✔ Required for IE11
Phased out browsers

SPS does not support anymore the browsers listed in the following table.

Browser Phased out in
IE10 SPS 4 F3
IE9 SPS 4 F3

Starting from version 4 F3, SPS does not support Internet Explorer 9 and 10, because the official support for them ended in January, 2016.

SPS web UI

Opening the web UI of SPS in multiple browser windows or tabs is not supported.

NOTE: The minimum recommended screen resolution for viewing One Identity Safeguard for Privileged Sessions's (SPS's) web interface is 1366 x 768 pixels on a 14-inch widescreen (standard 16:9 ratio) laptop screen. Screen sizes and screen resolutions that are equal to or are above these values will guarantee an optimal display of the web interface.

The structure of the web interface

NOTE: The minimum recommended screen resolution for viewing One Identity Safeguard for Privileged Sessions's (SPS's) web interface is 1366 x 768 pixels on a 14-inch widescreen (standard 16:9 ratio) laptop screen. Screen sizes and screen resolutions that are equal to or are above these values will guarantee an optimal display of the web interface.

Figure 31: Structure of the web interface

The web interface consists of the following main sections:

Main menu

Each menu item displays its options in the main workspace on one or more tabs. Click a Main menu item to display the list of tabs available under that particular menu item.

User menu

Figure 32: User menu

The User menu allows you to:

About page

Figure 33: About page

Displays accessibility and system health information about SPS, including the following:

  • Hardware usage: CPU, memory, hard disk, and swap use. Expand to see more details or navigate to Basic Settings > Dashboard for detailed reports.

  • Traffic overview: The number of active HTTP, ICA, MSSQL, RDP, SSH, TELNET, and VNC connections. For HTTP, Traffic overview displays the number of active HTTP sessions.

  • System information: Shows the system date, the system time, and the status of the core and boot firmware.

    • Corrupted: The firmware integrity check failed. If a firmware is shown as corrupted, contact our Support Team.
    • Tainted: It indicates that you have modified a file of the firmware locally. If you have modified a local file unintentionally, contact our Support Team.

    Figure 34: Boot firmware - Tainted

  • General information such as, current timezone or user interface version, and so on, as well as, links related to new features, help or feedback.

Context-sensitive help

SPS offers context-sensitive help, which is used to display information about the user interface relative to the task a user performs.

There are different levels of context sensitivity that have been implemented in SPS.

  • Screen-level help

    When available, SPS opens the help topic for that screen. Instead of having the user browse through the help system to find the right topic, SPS can quickly and directly display the topic that corresponds to the screen.

    To open a screen-level help, click I need help, when available.

  • Field-level help

    When available, field-level help provides help text detailing the purpose and function of a field.

    The following is an example of a field-level help where you can click How should I choose? and the help opens with more details about making the relevant destination settings.

    Figure 35: Quick Connection Setup — Example of a field-level help

Elements of the main workspace

The main workspace displays the configuration settings related to the selected Main menu item grouped into one or more submenus. Related parameters of a submenu are organized into labeled groups or sections, marked with blue outline .

Figure 36: Main workspace

  • Each page includes one or more blue action buttons. The most common action button is , which saves and activates the changes of the page.

  • / Show/Hide details: Displays or hides additional configuration settings and options.

  • Create entry: Create a new row or entry (for example an IP address or a policy).

  • Delete entry: Delete a row or an entry (for example an IP address or a policy).

  • Modify entries or upload files: Edit an entry (for example a host key, a list, and so on), or upload a file (for example a private key). These actions open a pop-up window where the actual modification can be performed.

  • , Position an item in a list: Modify the order of items in a list. The order of items in a list (for example the order of connections, permitted channels in a channel policy, and so on) is important because when One Identity Safeguard for Privileged Sessions (SPS) is looking for a policy, it evaluates the list from top to down, and selects the first item completely matching the search criteria. For example, when a client initiates a connection to a protected server, SPS selects the first connection policy matching the client's IP address, the server's IP address, and the target port (the From, To, and Port fields of the connection).

Message window: This pop-up window displays the responses of SPS to the user's actions, for example Configuration saved successfully. Error messages are also displayed here. All messages are included in the system log. For detailed system logs (including message history), see the Troubleshooting tab of the Basic Settings. To make the window appear only for failed actions, navigate to User menu > Preferences and enable the Autoclose successful commit messages option.

Figure 37: Message window

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