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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM S3 ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID

Creating mapping for PermissionSets using Synchronization Editor

This section describes the procedure to create mapping for PermissionSets.

To create mapping for PermissionSets

  1. Open the Synchronization Editor tool.
  2. Open the specific synchronization project.
  3. Navigate to Configuration | One Identity Manager Connection |Update Schema.
  4. Activate the project.
  5. Navigate to the Mappings tab and click + to create a mapping.
  6. In the New mapping window:
    1. In the General section, enter the values in the fields as shown in the table

      Table 464: Create new mapping for PermissionSets - General section
      Field Value
      Mapping name PermissionSets
      Mapping direction Both directions

      NOTE: Select the option Maps objects referenced by multiple references.

    2. In the Relation section, enter the values in the fields as shown in the table
      Table 465: Create new mapping for PermissionSets - Relation section
      Field Value
      One Identity Manager schema class PermissionSets
      Target system schema class PermissionSets(all)
    3. Click Ok and click Next.
  7. In the Mapping Wizard:
    1. In the Select task section, select the template Create rules based on template, click Next.
    2. In the Select source mapping section, select Group and click Next.
    3. Verify the Analysis Result and click Next and then click Finish.
  8. To add the virtual parameter
    1. Select Mappings| PermissionSets .
    2. Select + to create a property.
    3. In the Create property window, from the Property type list, select Members of M:N schema types .
    4. Enter the following values, for example, in the fields mentioned in the table, and select the options listed below:
      Table 466: Virtual parameters
      Field/ Option Value
      Name vrtUser
      Display name vrtUser

      Select the following options, below the Display name field, according to your requirements:

      • Ignore case
      • Try to mark the objects for deletion (outstanding)
    5. Click + to add the schema type.
    6. Select the Member key properties for Group as listed in the table below

      Table 467: Member key properties
      Entity Value

      M:N schema type



      Primary key property


    7. Click Ok.
    8. Add a new mapping rule Value Comparison Rule with vrtUser <--> members~value.

    9. Run the synchronization.

Creating a Process Chain using Designer

This section describes the procedure to create a Process Chain using Designer.

To create a Process Chain using Designer

  1. Open the Designer tool.
  2. In the Navigation pane, select Process Orchestration |Custom process| Navigation| Process Editor| Create a new process.
    The Process properties window is displayed.
  3. In the General tab of the Process properties window, enter the following values:
    Table 468: Values for creating custom process for PermssionSets

    Process properties






    Pre-script for generating

    If Not CBool(Connection.Variables("FULLSYNC")) AndAlso _

    Not CBool(Connection.Variables("PendingChangeReady")) AndAlso _

    Not $FK(UID_UCIItem).FK(UID_UCIRoot).IsManualProvisioning:Bool$ Then


    Imports System.Collections.Generic

    Dim data As IDictionary(Of String,string) = Nothing

    values("AdHocDataFound") = False

    values("NeedExecute") = true

    ' try to get UCI data


    Dim myUCIItem As ISingleDbObject = Connection.CreateSingle("UCIItem",$UID_UCIItem$)

    data = DPR_GetAdHocData($FK(UID_UCIItem).FK(UID_UCIRoot).XObjectKey$,"SCIM","","Update",myUCIItem.GetEntity())

    Catch ex As AdHocDataException

    End Try

    If Not data is Nothing

    values("AdHocDataFound") = True

    values("ObjectKey") = New DbObjectKey("UCIItem",$UID_UCIItem$).ToXmlString()

    values("UID_DPRSystemVariableSet") = data("VariableSetUID")

    values("UID_DPRProjectionConfiguration") = data("ProjectionConfigUID")

    values("UID_QBMServer") = UCI_GetProvisioningServer(data("ExecutionServerUID"), Entity, data("ExecutionServerTag"))

    End if

    Generating condition

    Value = Not CBool(Connection.Variables("FULLSYNC")) AndAlso _

    Not CBool(Connection.Variables("PendingChangeReady")) AndAlso _

    Not $FK(UID_UCIItem).FK(UID_UCIRoot).IsManualProvisioning:Bool$ AndAlso _

    CBool(values("AdHocDataFound")) Andalso _


  4. In the Events tab, at the bottom of the page, click +.
    The Edit event window is displayed.
  5. In the Edit event window, click + next to the Object Event field.

    The Edit object event window is displayed.

  6. In the Edit object event, select Delete and then Insert from the list. Click OK.
    The Process step properties window is displayed.
  7.  In the Process step properties window, select the values as follows:
    1. In the General tab, in the Name field, enter the value PUT/PATCH Group.
    2. Select ProjectorComponent – AdHocProjectionSingle from the Process Task drop down list.
    3. In the Generation tab, enter the script for server selection: Value = values("UID_QBMServer").ToString().
    4. In the Error Handling tab, select Stop on Error.
  8. In the Parameters tab at the bottom, add the values for ForceSyncOf: Value = "UID_UCIUser,vrtProfilesArr,vrtUser".
  9. Set the parameter CausingEntityPatch to the following value:
    Dim myUCIItem As ISingleDbObject =
    Value = DPR_WrapObjectForProjection(myUCIItem.GetEntity())

    The custom process UCI_UCIPermissionSethasItem_Update is created for PermissionSets.

  10. Click Commit to Database.
  11. Select Database| Compile Database in the Designer tool.

Connectors that support password attribute in User object

The password attribute of User object is a writeOnly field for all the connectors.

Connectors that support the password attribute in the User object

  • Amazon S3 AWS
  • AppDynamics
  • Atlassian JIRA
  • AWS Cognito
  • Citrix ShareFile
  • Crowd
  • JIRA
  • Oracle IDCS
  • PingOne
  • Salesforce
  • SAP Litmos
  • ServiceNow

Connectors that do not support special characters in the object ID

Starling Connect does not support special characters with the exceptions of a few such as @, +, _, - and so on in the object ID, for example, User ID and Group ID.

According to SCIM standards (RFC, the object ID must be a stable, non-reassignable identifier that does not change when the same resource is returned in subsequent requests.

However, there are some exceptions with some applications and hence, the corresponding connectors do not have an ID assigned. In these connectors, the username is considered to be object ID. There is a possibility that special characters are contained in the username, which would eventually become a part of the ID of the object. This causes an issue while returning the object details through the connector.

The current design of connectors does not have the capability to process the ID passed at the URI of the endpoints. Hence, Starling Connect returns error 404 with the message The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

Connectors that do not support special characters in the object ID

The connectors that have this issue are

  • AmazonS3AWS
  • Crowd
  • JiraServer
  • Apigee
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