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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID

Connector limitations

The Informatica Cloud Services connector allows you to connect Informatica Cloud Services with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by Informatica Cloud Services.

Informatica Cloud Services is an Integration Platform as a Service (iPaaS) that allows you to integrate and synchronize data and applications in a hybrid environments.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 234: Supported operations for Users
Operation VERB
Create User POST
Get User GET
Get all Users GET
Delete User DELETE

Groups

Table 235: Supported operations for Groups

Operation

VERB
Create Group POST
Get Group GET
Get all Groups GET
Delete Group DELETE

Roles

Table 236: Supported operations for Roles

Operation

VERB
Get all roles GET
Get role GET

Mandatory fields

This section lists the mandatory fields required to create a User or Group:

Users

  • userName

  • name.givenName

  • name.familyName

  • emails[].value

  • entitlements[].value

    NOTE: The first available entitlement from the target system would be assigned to entitlements[].value if the property is not provided in the SCIM request. The entitlement property is Roles from the target system.

Groups

  • displayName
  • entitlements[].value

NOTE: The first available entitlement from the target system would be assigned to entitlements[].value if the property is not provided in the SCIM request. The entitlement property is Roles from the target system.

Mappings

The user and group mappings are listed in the tables below.

Table 237: User mapping
SCIM Parameter Informatica parameter
id id
userName userName
lastName name.familyName
firstName lastName name.formatted
firstName lastName displayName
email emails[0].value
title title
state active
locale locale
timeZoneId timezone
roles[].id roles[].value

roles[].roleName

roles[].display

groups[].id

groups[].value

groups[].userGroupName

groups[].display

orgId

userExtension.orgId

description

userExtension.description

authentication

userExtension.authentication

forcePasswordChange

userExtension.forcePasswordChange

maxLoginAttempts

userExtension.maxLoginAttempts

createTime

meta.created

updateTime

meta.lastModified

Groups

Table 238: Group mapping
SCIM parameter Informatica parameter
id id
userGroupName displayName
users[].id members[].value
users[].userName members[].display

roles[].id

roles[].value

roles[].roleName

roles[].display

orgId

userExtension.orgId

description

extension.description

createTime

meta.created

updateTime

meta.lastModified

Roles

Table 239: Roles mapping
SCIM parameter Informatica parameter
id id
name roleName

  • The connector does not support update operation for users and groups as the target cloud system does not support update operation for users and groups.

  • Target system roles are mapped against the entitlements in SCIM connector.

  • While creating a user or a group, role ids (entitlements) are required. It is not possible to assign entitlements from One Identity Manager client during the creation of users or groups. Hence, a logic has been added in the Starling Connect to retrieve all the roles from the target system and assign the first role (except for those which contain admin in role name) to the create resource request.

AppDynamics

The AppDynamics connector allows you to connect AppDynamics with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by AppDynamics.

AppDynamics is a real-time business and application performance management and monitoring platform that provides a complete view of the application environment, allowing you to monitor and fix issues quickly.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

  • Client Secret

  • API Client Name

  • Account Name

Supported objects and operations

Users

Table 240: Supported operations for Users

Operation

VERB
Create User POST
Update User PUT
Delete User DELETE
Get User GET
Get All Users GET

Groups

Table 241: Supported operations for Groups

Operation

VERB
Create Group POST
Update Group PUT
Delete Group DELETE
Get Group GET
Get All Groups GET

Roles

Table 242: Supported operations for Roles

Operation

VERB
Get Role GET
Get All Roles GET

Mandatory fields

This section lists the mandatory fields required to create a User or Group:

Users

  • UserName

  • DisplayName

  • Security_provider_type

  • Password

Groups

  • DisplayName

  • Security_provider_type

Mappings

The user, group, and roles mappings are listed in the tables below.

Table 243: User mapping
SCIM parameter AppDynamics parameter
Id id
UserName name
DisplayName displayName
password password
Groups[].value groups[].id
Groups[].display groups[].name
Roles[].value roles[].id
Roles[].display roles[].name
Extension.security_provider_type security_provider_type

Groups

Table 244: Group mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
Extension.Description description
Extension.security_provider_type security_provider_type
Extension.Roles[].value roles[].id
Extension.Roles[].display roles[].name

Roles

Table 245: Roles mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
description description

Connector limitations

  • Groups members information will not be retrieved in response to GET specific Group. The reason for this is the Groups API of the target system does not support it. However, the same is done at Users API. To overcome this deviation from standard behavior (rfc: https://tools.ietf.org/html/rfc7643#section-4.2), the connector is designed in such a way that all membership operations are done at Users endpoint. Hence, GET specific User response will retrieve the membership associations of respective User.

  • A performance impact is expected in the assignment operation of Roles and Group memberships when the User belongs to multiple Roles and Groups. The reason for this is that separate API calls are made for each and every Roles or Group membership association.

  • AppDynamics target system returns the error code 500 for most of the error scenarios except for very specific errors such as 401 Unauthorized. However, the connector handles few of those generic errors and responds appropriately.

  • Most error messages returned by the target system are neither sufficiently informative nor available. The connector follows the same behavior, wherever custom error messages are not possible.

  • Due to target system limitations, password update of User is not supported by the connector. However, the password can be set at the time of creation.

Synchronization and integration of Roles object type with One Identity Manager

For more information, see Synchronization and integration of Roles object type with One Identity Manager

User centric membership configuration for AppDynamics

For more information, see only the following sections in User centric membership:

Supervisor configuration parameters

The AppDynamics connector allows you to connect AppDynamics with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by AppDynamics.

AppDynamics is a real-time business and application performance management and monitoring platform that provides a complete view of the application environment, allowing you to monitor and fix issues quickly.

To configure the connector, following parameters are required:

  • Connector name

  • Client Secret

  • API Client Name

  • Account Name

Supported objects and operations

Users

Table 240: Supported operations for Users

Operation

VERB
Create User POST
Update User PUT
Delete User DELETE
Get User GET
Get All Users GET

Groups

Table 241: Supported operations for Groups

Operation

VERB
Create Group POST
Update Group PUT
Delete Group DELETE
Get Group GET
Get All Groups GET

Roles

Table 242: Supported operations for Roles

Operation

VERB
Get Role GET
Get All Roles GET

Mandatory fields

This section lists the mandatory fields required to create a User or Group:

Users

  • UserName

  • DisplayName

  • Security_provider_type

  • Password

Groups

  • DisplayName

  • Security_provider_type

Mappings

The user, group, and roles mappings are listed in the tables below.

Table 243: User mapping
SCIM parameter AppDynamics parameter
Id id
UserName name
DisplayName displayName
password password
Groups[].value groups[].id
Groups[].display groups[].name
Roles[].value roles[].id
Roles[].display roles[].name
Extension.security_provider_type security_provider_type

Groups

Table 244: Group mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
Extension.Description description
Extension.security_provider_type security_provider_type
Extension.Roles[].value roles[].id
Extension.Roles[].display roles[].name

Roles

Table 245: Roles mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
description description

Connector limitations

  • Groups members information will not be retrieved in response to GET specific Group. The reason for this is the Groups API of the target system does not support it. However, the same is done at Users API. To overcome this deviation from standard behavior (rfc: https://tools.ietf.org/html/rfc7643#section-4.2), the connector is designed in such a way that all membership operations are done at Users endpoint. Hence, GET specific User response will retrieve the membership associations of respective User.

  • A performance impact is expected in the assignment operation of Roles and Group memberships when the User belongs to multiple Roles and Groups. The reason for this is that separate API calls are made for each and every Roles or Group membership association.

  • AppDynamics target system returns the error code 500 for most of the error scenarios except for very specific errors such as 401 Unauthorized. However, the connector handles few of those generic errors and responds appropriately.

  • Most error messages returned by the target system are neither sufficiently informative nor available. The connector follows the same behavior, wherever custom error messages are not possible.

  • Due to target system limitations, password update of User is not supported by the connector. However, the password can be set at the time of creation.

Synchronization and integration of Roles object type with One Identity Manager

For more information, see Synchronization and integration of Roles object type with One Identity Manager

User centric membership configuration for AppDynamics

For more information, see only the following sections in User centric membership:

Supported objects and operations

The AppDynamics connector allows you to connect AppDynamics with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by AppDynamics.

AppDynamics is a real-time business and application performance management and monitoring platform that provides a complete view of the application environment, allowing you to monitor and fix issues quickly.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

  • Client Secret

  • API Client Name

  • Account Name

Users

Table 240: Supported operations for Users

Operation

VERB
Create User POST
Update User PUT
Delete User DELETE
Get User GET
Get All Users GET

Groups

Table 241: Supported operations for Groups

Operation

VERB
Create Group POST
Update Group PUT
Delete Group DELETE
Get Group GET
Get All Groups GET

Roles

Table 242: Supported operations for Roles

Operation

VERB
Get Role GET
Get All Roles GET

Mandatory fields

This section lists the mandatory fields required to create a User or Group:

Users

  • UserName

  • DisplayName

  • Security_provider_type

  • Password

Groups

  • DisplayName

  • Security_provider_type

Mappings

The user, group, and roles mappings are listed in the tables below.

Table 243: User mapping
SCIM parameter AppDynamics parameter
Id id
UserName name
DisplayName displayName
password password
Groups[].value groups[].id
Groups[].display groups[].name
Roles[].value roles[].id
Roles[].display roles[].name
Extension.security_provider_type security_provider_type

Groups

Table 244: Group mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
Extension.Description description
Extension.security_provider_type security_provider_type
Extension.Roles[].value roles[].id
Extension.Roles[].display roles[].name

Roles

Table 245: Roles mapping
SCIM parameter AppDynamics parameter
Id id
displayName name
description description

Connector limitations

  • Groups members information will not be retrieved in response to GET specific Group. The reason for this is the Groups API of the target system does not support it. However, the same is done at Users API. To overcome this deviation from standard behavior (rfc: https://tools.ietf.org/html/rfc7643#section-4.2), the connector is designed in such a way that all membership operations are done at Users endpoint. Hence, GET specific User response will retrieve the membership associations of respective User.

  • A performance impact is expected in the assignment operation of Roles and Group memberships when the User belongs to multiple Roles and Groups. The reason for this is that separate API calls are made for each and every Roles or Group membership association.

  • AppDynamics target system returns the error code 500 for most of the error scenarios except for very specific errors such as 401 Unauthorized. However, the connector handles few of those generic errors and responds appropriately.

  • Most error messages returned by the target system are neither sufficiently informative nor available. The connector follows the same behavior, wherever custom error messages are not possible.

  • Due to target system limitations, password update of User is not supported by the connector. However, the password can be set at the time of creation.

Synchronization and integration of Roles object type with One Identity Manager

For more information, see Synchronization and integration of Roles object type with One Identity Manager

User centric membership configuration for AppDynamics

For more information, see only the following sections in User centric membership:

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