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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID Retrieving Tableau Personal Access Token (PAT)

Supervisor configuration parameters

The SAP Litmos connector allows you to connect SAP Litmos with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by SAP Litmos.

SAP Litmos is an online learning platform that caters to the training requirements of an organization, capable of providing continuous and targeted training for all business segments.

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 295: Supported operations for Users

Operation

VERB

Create User POST
Update User PUT
Get User by Id GET
Get All users with pagination GET

Delete User

DELETE

Groups

Table 296: Supported operations for Groups

Operation

VERB

Create Group POST

Update Group

PUT

Get Group by Id GET

Get All Groups with pagination

GET

Delete Group DELETE

Mandatory fields

Users

  • Name.GivenName

  • Name.FamilyName

  • UserName

Groups

DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 297: User mapping
SCIM Parameter SAP Litmos parameter
Id id
UserName UserName
DisplayName FirstName + LastName
Name.GivenName FirstName
Name.FamilyName LastName
Name.Formatted FullName
Emails.Value Email
Active Active
Groups[].value (UserGroupsResponse) Id
Groups[].display (UserGroupsResponse) Name
Addresses[].streetAddress Street1

Addresses[].region

City

Addresses[].locality

State

Addresses[].postalCode

PostalCode

Addresses[].country

Country

PhoneNumbers[].value (work)

PhoneWork

PhoneNumbers[].value (mobile)

PhoneMobile

Timezone

Timezone

Title

JobTitle

Locale

Culture

userExtension.AccessLevel

AccessLevel

userExtension.OriginalId

OriginalId

userExtension.CompanyName

CompanyName

userExtension.Manager.value

ManagerId

userExtension.Manager.displayName

ManagerName

Meta.Created

CreatedDate

Password

Password

Groups

Table 298: Groups mapping
SCIM parameter SAP Litmos parameter
Id Id
displayName Name
members[].value (groupMembersResponse) Id
members[].display (groupMembersResponse) UserName

groupExtension.Description

Description

groupExtension.ParentTeamId

ParentTeamId

Connector limitations

  • There is a difference in the way the legacy and non legacy custom attributes of the User object are supported in the connector.

    • Legacy custom attributes are supported as part of core custom user schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:core:2.0:User)

    • Non legacy custom attributes are supported as part of custom user extension schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:extension:enterprise:2.0:User)

  • The user name provided while performing the Create User operation will be considered for both the username and email at the target system side .

  • AddGroupMembers with an invalid userid does not display any exception.

  • Multiple groups with the same display name can be created.

  • While configuring custom attributes of a core user in Starling Connect, all the custom attributes must be of type string. However, user extension custom attributes can be of one among the supported data types - integer, string, decimal and DateTime.

  • Parent Group id cannot be un-assigned from a group.

  • A group can be created with or without a parent group.
  • Created date and last modified date are not returned by the cloud application for both Users and Groups.

  • When a user is created or updated with a password through the connector, the user is prompted to change the password in next login to the target application.

  • An attempt to update a User that has been deleted, the target application will return error 500: The server encountered an error processing the request. Please see the server logs for more details.

Supported objects and operations

The SAP Litmos connector allows you to connect SAP Litmos with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by SAP Litmos.

SAP Litmos is an online learning platform that caters to the training requirements of an organization, capable of providing continuous and targeted training for all business segments.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Users

Table 295: Supported operations for Users

Operation

VERB

Create User POST
Update User PUT
Get User by Id GET
Get All users with pagination GET

Delete User

DELETE

Groups

Table 296: Supported operations for Groups

Operation

VERB

Create Group POST

Update Group

PUT

Get Group by Id GET

Get All Groups with pagination

GET

Delete Group DELETE

Mandatory fields

Users

  • Name.GivenName

  • Name.FamilyName

  • UserName

Groups

DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 297: User mapping
SCIM Parameter SAP Litmos parameter
Id id
UserName UserName
DisplayName FirstName + LastName
Name.GivenName FirstName
Name.FamilyName LastName
Name.Formatted FullName
Emails.Value Email
Active Active
Groups[].value (UserGroupsResponse) Id
Groups[].display (UserGroupsResponse) Name
Addresses[].streetAddress Street1

Addresses[].region

City

Addresses[].locality

State

Addresses[].postalCode

PostalCode

Addresses[].country

Country

PhoneNumbers[].value (work)

PhoneWork

PhoneNumbers[].value (mobile)

PhoneMobile

Timezone

Timezone

Title

JobTitle

Locale

Culture

userExtension.AccessLevel

AccessLevel

userExtension.OriginalId

OriginalId

userExtension.CompanyName

CompanyName

userExtension.Manager.value

ManagerId

userExtension.Manager.displayName

ManagerName

Meta.Created

CreatedDate

Password

Password

Groups

Table 298: Groups mapping
SCIM parameter SAP Litmos parameter
Id Id
displayName Name
members[].value (groupMembersResponse) Id
members[].display (groupMembersResponse) UserName

groupExtension.Description

Description

groupExtension.ParentTeamId

ParentTeamId

Connector limitations

  • There is a difference in the way the legacy and non legacy custom attributes of the User object are supported in the connector.

    • Legacy custom attributes are supported as part of core custom user schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:core:2.0:User)

    • Non legacy custom attributes are supported as part of custom user extension schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:extension:enterprise:2.0:User)

  • The user name provided while performing the Create User operation will be considered for both the username and email at the target system side .

  • AddGroupMembers with an invalid userid does not display any exception.

  • Multiple groups with the same display name can be created.

  • While configuring custom attributes of a core user in Starling Connect, all the custom attributes must be of type string. However, user extension custom attributes can be of one among the supported data types - integer, string, decimal and DateTime.

  • Parent Group id cannot be un-assigned from a group.

  • A group can be created with or without a parent group.
  • Created date and last modified date are not returned by the cloud application for both Users and Groups.

  • When a user is created or updated with a password through the connector, the user is prompted to change the password in next login to the target application.

  • An attempt to update a User that has been deleted, the target application will return error 500: The server encountered an error processing the request. Please see the server logs for more details.

Mandatory fields

The SAP Litmos connector allows you to connect SAP Litmos with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by SAP Litmos.

SAP Litmos is an online learning platform that caters to the training requirements of an organization, capable of providing continuous and targeted training for all business segments.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 295: Supported operations for Users

Operation

VERB

Create User POST
Update User PUT
Get User by Id GET
Get All users with pagination GET

Delete User

DELETE

Groups

Table 296: Supported operations for Groups

Operation

VERB

Create Group POST

Update Group

PUT

Get Group by Id GET

Get All Groups with pagination

GET

Delete Group DELETE

Users

  • Name.GivenName

  • Name.FamilyName

  • UserName

Groups

DisplayName

User and Group mapping

The user and group mappings are listed in the tables below.

Table 297: User mapping
SCIM Parameter SAP Litmos parameter
Id id
UserName UserName
DisplayName FirstName + LastName
Name.GivenName FirstName
Name.FamilyName LastName
Name.Formatted FullName
Emails.Value Email
Active Active
Groups[].value (UserGroupsResponse) Id
Groups[].display (UserGroupsResponse) Name
Addresses[].streetAddress Street1

Addresses[].region

City

Addresses[].locality

State

Addresses[].postalCode

PostalCode

Addresses[].country

Country

PhoneNumbers[].value (work)

PhoneWork

PhoneNumbers[].value (mobile)

PhoneMobile

Timezone

Timezone

Title

JobTitle

Locale

Culture

userExtension.AccessLevel

AccessLevel

userExtension.OriginalId

OriginalId

userExtension.CompanyName

CompanyName

userExtension.Manager.value

ManagerId

userExtension.Manager.displayName

ManagerName

Meta.Created

CreatedDate

Password

Password

Groups

Table 298: Groups mapping
SCIM parameter SAP Litmos parameter
Id Id
displayName Name
members[].value (groupMembersResponse) Id
members[].display (groupMembersResponse) UserName

groupExtension.Description

Description

groupExtension.ParentTeamId

ParentTeamId

Connector limitations

  • There is a difference in the way the legacy and non legacy custom attributes of the User object are supported in the connector.

    • Legacy custom attributes are supported as part of core custom user schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:core:2.0:User)

    • Non legacy custom attributes are supported as part of custom user extension schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:extension:enterprise:2.0:User)

  • The user name provided while performing the Create User operation will be considered for both the username and email at the target system side .

  • AddGroupMembers with an invalid userid does not display any exception.

  • Multiple groups with the same display name can be created.

  • While configuring custom attributes of a core user in Starling Connect, all the custom attributes must be of type string. However, user extension custom attributes can be of one among the supported data types - integer, string, decimal and DateTime.

  • Parent Group id cannot be un-assigned from a group.

  • A group can be created with or without a parent group.
  • Created date and last modified date are not returned by the cloud application for both Users and Groups.

  • When a user is created or updated with a password through the connector, the user is prompted to change the password in next login to the target application.

  • An attempt to update a User that has been deleted, the target application will return error 500: The server encountered an error processing the request. Please see the server logs for more details.

User and Group mapping

The SAP Litmos connector allows you to connect SAP Litmos with One Identity Starling enabling you to take advantage of the features and products available with Starling Connect that complement and enhance the services provided by SAP Litmos.

SAP Litmos is an online learning platform that caters to the training requirements of an organization, capable of providing continuous and targeted training for all business segments.

Supervisor configuration parameters

To configure the connector, following parameters are required:

Supported objects and operations

Users

Table 295: Supported operations for Users

Operation

VERB

Create User POST
Update User PUT
Get User by Id GET
Get All users with pagination GET

Delete User

DELETE

Groups

Table 296: Supported operations for Groups

Operation

VERB

Create Group POST

Update Group

PUT

Get Group by Id GET

Get All Groups with pagination

GET

Delete Group DELETE

Mandatory fields

Users

  • Name.GivenName

  • Name.FamilyName

  • UserName

Groups

DisplayName

The user and group mappings are listed in the tables below.

Table 297: User mapping
SCIM Parameter SAP Litmos parameter
Id id
UserName UserName
DisplayName FirstName + LastName
Name.GivenName FirstName
Name.FamilyName LastName
Name.Formatted FullName
Emails.Value Email
Active Active
Groups[].value (UserGroupsResponse) Id
Groups[].display (UserGroupsResponse) Name
Addresses[].streetAddress Street1

Addresses[].region

City

Addresses[].locality

State

Addresses[].postalCode

PostalCode

Addresses[].country

Country

PhoneNumbers[].value (work)

PhoneWork

PhoneNumbers[].value (mobile)

PhoneMobile

Timezone

Timezone

Title

JobTitle

Locale

Culture

userExtension.AccessLevel

AccessLevel

userExtension.OriginalId

OriginalId

userExtension.CompanyName

CompanyName

userExtension.Manager.value

ManagerId

userExtension.Manager.displayName

ManagerName

Meta.Created

CreatedDate

Password

Password

Groups

Table 298: Groups mapping
SCIM parameter SAP Litmos parameter
Id Id
displayName Name
members[].value (groupMembersResponse) Id
members[].display (groupMembersResponse) UserName

groupExtension.Description

Description

groupExtension.ParentTeamId

ParentTeamId

Connector limitations

  • There is a difference in the way the legacy and non legacy custom attributes of the User object are supported in the connector.

    • Legacy custom attributes are supported as part of core custom user schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:core:2.0:User)

    • Non legacy custom attributes are supported as part of custom user extension schema attributes

      (urn:starling:custom:urn:ietf:params:scim:schemas:extension:enterprise:2.0:User)

  • The user name provided while performing the Create User operation will be considered for both the username and email at the target system side .

  • AddGroupMembers with an invalid userid does not display any exception.

  • Multiple groups with the same display name can be created.

  • While configuring custom attributes of a core user in Starling Connect, all the custom attributes must be of type string. However, user extension custom attributes can be of one among the supported data types - integer, string, decimal and DateTime.

  • Parent Group id cannot be un-assigned from a group.

  • A group can be created with or without a parent group.
  • Created date and last modified date are not returned by the cloud application for both Users and Groups.

  • When a user is created or updated with a password through the connector, the user is prompted to change the password in next login to the target application.

  • An attempt to update a User that has been deleted, the target application will return error 500: The server encountered an error processing the request. Please see the server logs for more details.

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