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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Microsoft Entra ID Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Microsoft Entra ID tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID Retrieving Tableau Personal Access Token (PAT)

Supervisor configuration parameters

Atlassian JIRA Confluence is a connector that links Atlassian software with Jira software. It gives teams the ability to manage projects and track development efforts in the cloud.

NOTE: AtlassianJC supports the Jira software and Confluence

To configure the connector, following parameters are required:

  • Connector Name

  • Username

  • API Key

  • SCIM URL (Cloud application's instance URL used as targetURI in payload)

Supported objects and operations

Users

Table 66: Supported operations for Users

Operation

VERB

Create

POST

Delete

DELETE

Get All Users

GET

Get (Id)

GET

Get All Users with pagination GET

Groups

Table 67: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get (Id)

GET

Mandatory fields

Users

  • DisplayName
  • Email Id

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 68: User mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id accountId
userName emailAddress
password password
Name.Formatted displayName
DisplayName displayName
email.value emailAddress
Active active
Timezone timeZone
Locale locale
Groups.Value name
Table 69: Group mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id name
DisplayName name
members.value accountId
members.display displayName

Connector limitations

  • Cloud application does not support the Created date and Modified date.

  • Timezone, Active, and Locale are readonly fields.

  • Cloud application does not support the PUT operation for User objects.

  • While trying to create a duplicate user, the cloud application returns an error with the status code 201. But the existing user is retrieved as the result.

  • The Stride application is no longer part of Atlassian.

  • Cloud application does not supports the Get All groups with pagination operation.

  • The cloud application attributes for the cloud API URL is case-sensitive.

Supported objects and operations

Atlassian JIRA Confluence is a connector that links Atlassian software with Jira software. It gives teams the ability to manage projects and track development efforts in the cloud.

NOTE: AtlassianJC supports the Jira software and Confluence

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • Username

  • API Key

  • SCIM URL (Cloud application's instance URL used as targetURI in payload)

Users

Table 66: Supported operations for Users

Operation

VERB

Create

POST

Delete

DELETE

Get All Users

GET

Get (Id)

GET

Get All Users with pagination GET

Groups

Table 67: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get (Id)

GET

Mandatory fields

Users

  • DisplayName
  • Email Id

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 68: User mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id accountId
userName emailAddress
password password
Name.Formatted displayName
DisplayName displayName
email.value emailAddress
Active active
Timezone timeZone
Locale locale
Groups.Value name
Table 69: Group mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id name
DisplayName name
members.value accountId
members.display displayName

Connector limitations

  • Cloud application does not support the Created date and Modified date.

  • Timezone, Active, and Locale are readonly fields.

  • Cloud application does not support the PUT operation for User objects.

  • While trying to create a duplicate user, the cloud application returns an error with the status code 201. But the existing user is retrieved as the result.

  • The Stride application is no longer part of Atlassian.

  • Cloud application does not supports the Get All groups with pagination operation.

  • The cloud application attributes for the cloud API URL is case-sensitive.

Mandatory fields

Atlassian JIRA Confluence is a connector that links Atlassian software with Jira software. It gives teams the ability to manage projects and track development efforts in the cloud.

NOTE: AtlassianJC supports the Jira software and Confluence

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • Username

  • API Key

  • SCIM URL (Cloud application's instance URL used as targetURI in payload)

Supported objects and operations

Users

Table 66: Supported operations for Users

Operation

VERB

Create

POST

Delete

DELETE

Get All Users

GET

Get (Id)

GET

Get All Users with pagination GET

Groups

Table 67: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get (Id)

GET

Users

  • DisplayName
  • Email Id

Groups

  • DisplayName

User and Group mapping

The user and group mapping is listed in the table below.

Table 68: User mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id accountId
userName emailAddress
password password
Name.Formatted displayName
DisplayName displayName
email.value emailAddress
Active active
Timezone timeZone
Locale locale
Groups.Value name
Table 69: Group mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id name
DisplayName name
members.value accountId
members.display displayName

Connector limitations

  • Cloud application does not support the Created date and Modified date.

  • Timezone, Active, and Locale are readonly fields.

  • Cloud application does not support the PUT operation for User objects.

  • While trying to create a duplicate user, the cloud application returns an error with the status code 201. But the existing user is retrieved as the result.

  • The Stride application is no longer part of Atlassian.

  • Cloud application does not supports the Get All groups with pagination operation.

  • The cloud application attributes for the cloud API URL is case-sensitive.

User and Group mapping

Atlassian JIRA Confluence is a connector that links Atlassian software with Jira software. It gives teams the ability to manage projects and track development efforts in the cloud.

NOTE: AtlassianJC supports the Jira software and Confluence

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector Name

  • Username

  • API Key

  • SCIM URL (Cloud application's instance URL used as targetURI in payload)

Supported objects and operations

Users

Table 66: Supported operations for Users

Operation

VERB

Create

POST

Delete

DELETE

Get All Users

GET

Get (Id)

GET

Get All Users with pagination GET

Groups

Table 67: Supported operations for Groups

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get All Groups

GET

Get (Id)

GET

Mandatory fields

Users

  • DisplayName
  • Email Id

Groups

  • DisplayName

The user and group mapping is listed in the table below.

Table 68: User mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id accountId
userName emailAddress
password password
Name.Formatted displayName
DisplayName displayName
email.value emailAddress
Active active
Timezone timeZone
Locale locale
Groups.Value name
Table 69: Group mapping
SCIM parameter Atlassian JIRA Confluence parameter
Id name
DisplayName name
members.value accountId
members.display displayName

Connector limitations

  • Cloud application does not support the Created date and Modified date.

  • Timezone, Active, and Locale are readonly fields.

  • Cloud application does not support the PUT operation for User objects.

  • While trying to create a duplicate user, the cloud application returns an error with the status code 201. But the existing user is retrieved as the result.

  • The Stride application is no longer part of Atlassian.

  • Cloud application does not supports the Get All groups with pagination operation.

  • The cloud application attributes for the cloud API URL is case-sensitive.

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