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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Managing policy violations

Policies that are violated generate policy violations. Policy violations may be approved as an exception. Policy violations that you can approve are displayed on the Pending Policy Violations page (see Pending policy violations (page description)).

Detailed information about this topic

Displaying approvable policy violations

You can display rule violations that you can approve. In doing so, you can additionally display policy violations that have already have an approval decision.

To display policy violations

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Policy Violations.

    This opens the Pending Policy Violations page (see Pending policy violations (page description)) and displays all policy violations for which no approval decision has yet been made.

  3. (Optional) To display policy violations that have already been approved or denied, click (Reset filter: decision status).

Related topics

Approving and denying policy violations

As exception approver, you can grant or deny approval to rule violations. If you grant approval to a rule violation, it is considered to be a exception approval.

To make an approval decision about a rule violation

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Pending Rule Violations.

  3. On the Pending Rule Violations, perform one of the following actions:

    • Click (Approve) next to the rule violation you want to approve.

    • Click (Deny) next to the rule violation you want to deny.

  4. (Optional) To set an approval deadline, perform the following actions:

    1. In the list, click the role violation for which you want to set an approval deadline.

    2. In the details pane, enter the Valid until date.

  5. Click Next.

  6. (Optional) On the Exception Approvals page, perform the following actions:

    • For approved rule violations:

      • To provide a reason for all approved rule violations, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all approved rule violations, select the reason in the Standard reason list.

    • For denied rule violations:

      • To provide a reason for all denied rule violations, enter the reason in the Reason for approvals field.

      • To use a predefined standard reason for all denied rule violations, select the reason in the Standard reason list.

    • To provide an individual reason for an approval decision, click Enter a reason and enter your reason.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager Compliance Rules Administration Guide.

  7. Click Save.

    (Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:

    • Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.

    • Click Send SMS or Phone call, enter the security code, and click Next.

Related topics

Displaying policy violation history

To monitor your approval decisions about policy violations, you can see the approval decisions.

To display the policy violations history

  1. In the menu bar, click Compliance > My Actions.

  2. On the My Actions page, click Policy Violation History.

    This opens the Policy Violation History page (see Policy violations (page description)).

Related topics
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