The support portal is there to give you technical support. There you can find a large number of solutions to different issues.
To open the support portal
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In the header, click Help > Support.
The support portal opens.
The support portal is there to give you technical support. There you can find a large number of solutions to different issues.
To open the support portal
In the header, click Help > Support.
The support portal opens.
The One Identity Community offers you a forum where you can exchange information and solutions with other users.
To open the One Identity Community forum
In the header, click Help > Community.
This opens the One Identity Community forum.
You can to call up information about a database session and view it in the Web Portal.
NOTE: You cannot change any data in the database.
The data connection details are displayed in a dialog window. You can see information about the web application user, permissions groups and the program functions that are allowed.
Information about the user is shown in the System user view. Here, you will find out more about the authentication type, user ID, what permissions the user has (read and/or write access), whether the user is a dynamic user and how the user was added.
You can view permissions groups with a description about each group listed on the Permissions group view.
A list of program functions with a description is available on the Program functions view.
To open the "Connection" dialog.
In the header, click > Connection.
In Connection, click the tab corresponding to the type of information that you would like to view in more detail.
The About menu shows you, among other things, information about your currently installed version of the Web Portal and the registered names of the product. It is displayed in dialog containing the following views.
About
Displays the registered trade mark names and the current version of the Web Portal installed.
Legal Notices
Lists components from third-parties included in the Web Portal. The contact data and the component license might also be given.
Contact
This shows the contact data for purchasing queries or other questions.
To open the "About" dialog
In the header, click Help > About.
Select the view for the information type you want to view in more detail.
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