Policies that are violated generate policy violations. Policy violations may be approved as an exception. Policy violations that you can approve are displayed on the Pending Policy Violations page (see Pending policy violations (page description)).
Policies that are violated generate policy violations. Policy violations may be approved as an exception. Policy violations that you can approve are displayed on the Pending Policy Violations page (see Pending policy violations (page description)).
You can display rule violations that you can approve. In doing so, you can additionally display policy violations that have already have an approval decision.
To display policy violations
In the menu bar, click Compliance > My Actions.
On the My Actions page, click Pending Policy Violations.
This opens the Pending Policy Violations page (see Pending policy violations (page description)) and displays all policy violations for which no approval decision has yet been made.
(Optional) To display policy violations that have already been approved or denied, click (Reset filter: decision status).
As exception approver, you can grant or deny approval to rule violations. If you grant approval to a rule violation, it is considered to be a exception approval.
To make an approval decision about a rule violation
In the menu bar, click Compliance > My Actions.
On the My Actions page, click Pending Rule Violations.
On the Pending Rule Violations, perform one of the following actions:
Click (Approve) next to the rule violation you want to approve.
Click (Deny) next to the rule violation you want to deny.
(Optional) To set an approval deadline, perform the following actions:
In the list, click the role violation for which you want to set an approval deadline.
In the details pane, enter the Valid until date.
Click Next.
(Optional) On the Exception Approvals page, perform the following actions:
For approved rule violations:
To provide a reason for all approved rule violations, enter the reason in the Reason for approvals field.
To use a predefined standard reason for all approved rule violations, select the reason in the Standard reason list.
For denied rule violations:
To provide a reason for all denied rule violations, enter the reason in the Reason for approvals field.
To use a predefined standard reason for all denied rule violations, select the reason in the Standard reason list.
To provide an individual reason for an approval decision, click Enter a reason and enter your reason.
TIP: By giving reasons, your approvals are more transparent and support the audit trail.
NOTE: For more detailed information about standard reasons, see the One Identity Manager Compliance Rules Administration Guide.
Click Save.
(Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:
Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.
Click Send SMS or Phone call, enter the security code, and click Next.
To monitor your approval decisions about policy violations, you can see the approval decisions.
To display the policy violations history
In the menu bar, click Compliance > My Actions.
On the My Actions page, click Policy Violation History.
This opens the Policy Violation History page (see Policy violations (page description)).
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