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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Displaying attestors of escalated attestation cases

You can see identities that still have escalated attestation cases to approve.

To show attestors of an attestation case

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.

  3. On the Attestation escalation - <attestation policy name> page, in the list, click the attestation case to see its attestors.

  4. In the details pane, click Actions > Send a reminder mail.

    The Send a reminder mail dialog lists all the identities that can approve this attestation case. You can now send these identities a reminder.

To show attestors of all attestation cases

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the escalated attestation case you want to see.

  3. Click View approvers for pending cases.

    You can now send these identities a reminder.

Related topics

Sending attestation reminders

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

Sending reminders for your own attestation cases

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).

  • You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. In the list, click the attestation case that has attestors you want to remind.

  4. In the details pane, click Actions > Send a reminder mail.

  5. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  6. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  7. Edit the email and send it to the attestor.

To send a reminder to all the attestors of pending attestation cases on the current tab

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. Click Send reminder.

  4. In the Send a reminder mail dialog, enter the message for the attestor.

  5. Click OK.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Attestation > My Attestation Status.

  2. (Optional) On the My Attestation Status page, click on a tab to display the corresponding attestation cases.

  3. Click View approvers for pending cases.

  4. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  5. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  6. Edit the email and send it to the attestor.

Related topics

Sending reminders about pending attestation cases

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).

  • You can show all the attestation that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. (Optional) On the Pending attestations page, perform one of the following actions:

    • To display a specific object, click on the corresponding tile and then the object.

    • To display attestation cases by attestation policies, click Switch to policy view and then the attestation policy.

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. In the list, click the attestation case that has attestors you want to remind.

  6. In the details pane, click Actions > Send a reminder mail.

  7. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  8. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  9. Edit the email and send it to the attestor.

To send a reminder to all the attestors of pending attestation cases on the current tab

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. On the Pending Attestations page, click the appropriate tile and then the object with the attestation cases you want to see.

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. Click Send reminder.

  6. In the Send a reminder mail dialog, enter the message for the attestor.

  7. Click OK.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Pending Attestations.

  3. (Optional) On the Pending attestations page, perform one of the following actions:

    • To display a specific object, click on the corresponding tile and then the object.

    • To display attestation cases by attestation policies, click Switch to policy view and then the attestation policy.

  4. (Optional) On the Pending Attestations page, click on a tab to display the corresponding attestation cases.

  5. Click View approvers for pending cases.

  6. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  7. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  8. Edit the email and send it to the attestor.

Related topics
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