In order to use Starling 2FA, you must first register to the product. When you register to Starling 2FA using your mobile number, an SMS is delivered with the mobile app download link. Click on the link to access the App Store or Play Store from where you can download the Starling mobile application. Alternatively, you can go to the App Store or Play Store and search and download the Starling.
The following 2FA options are supported:
- Push Notification: After the Starling app is downloaded and registered with user’s email id and mobile number, the user will get a push notification to Approve or Deny Starling Authentication.
- Voice: The user will get a voice call on the registered mobile number and on call user will get an OTP.
- SMS OTP: The user will get an OTP through SMS on the registered mobile number.
- The user can open the Starling app and copy and paste the code form the Starling app to Active Roles, and then click on Verify.