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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Exporting the results

To save the table of search results as a file, click Export as CSV. This saves the table as a text file containing comma-separated values. Note that if an error occurs when exporting the data, the exported CSV file will include a line (usually as the last line of the file) starting with a zero and the details of the problem, for example 0;description_of_the_error.

 Caution:

Do not use Export as CSV to export large amounts of data, as exporting data can be very slow, especially if the system is under heavy load.

Customizing columns of the internal search interface

The following describes how to customize the data displayed on the interface.

To customize the data displayed on the interface

  1. Navigate to the database you want to browse, for example Users & Access Control > Configuration History.

  2. Click Customize Columns. A pop-up window containing the list of visible and available columns is displayed.

    Figure 105: Users & Access Control > Configuration History — Customizing columns of the general search interfaces

  3. The displayed parameters are enlisted in the Visible columns field. All other available parameters are enlisted in the Available columns field.

    • To add parameters to the Visible columns field, select the desired parameter(s) and click Add.

    • To remove parameters from the Visible columns field, select the desired parameter(s) and click Remove.

    • To freeze columns (to make them permanently visible, even when scrolling horizontally), enable the Freeze option next to the desired parameter.

    NOTE: To select multiple parameters, pressCtrlwhile clicking the items.

  4. Click OK. The selected information is displayed.

Managing One Identity Safeguard for Privileged Sessions (SPS)

The following sections explain the basic management tasks of One Identity Safeguard for Privileged Sessions (SPS.

Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown

To reboot or shut down One Identity Safeguard for Privileged Sessions (SPS)

  1. Navigate to Basic Settings > System > System control > This node.
  2. Click the respective action button.

The Other node refers to the secondary node of a High Availability SPS cluster. For details on High Availability clusters, see Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster.

 Caution:

  • When rebooting the nodes of a cluster, reboot the other (secondary) node first to avoid unnecessary takeovers.

  • When shutting down the nodes of a cluster, shut down the other (secondary) node first. When powering on the nodes, start the primary node first to avoid unnecessary takeovers.

  • When both nodes are running, avoid interrupting the connection between the nodes: do not unplug the Ethernet cables, reboot the switch or router between the nodes (if any), or disable the HA interface of SPS.

Figure 106: Basic Settings > System > System Control — Performing basic management

NOTE: Web sessions to the SPS interface are persistent and remain open after rebooting SPS, so you do not have to relogin after a reboot.

During the reboot process, SPS displays information about the progress of the reboot and any possible problems in the following places:

  • On the web interface of SPS, at any of the Listening addresses configured at Basic settings > Local Services > Web login (admin and user). (After booting, you are directed to the login screen of SPS.)

  • On the console, which you can monitor with IPMI (ILOM) or console access.

The information displayed in the browser and on the console is the same.

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