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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Logging in with security keys

If your system is appropriately configured and you own and have set up a security key, you can use it to log in to the Web Portal.

To log in to the Web Portal with a security key

  1. In the address line of your web browser, enter the web address (URL) of the Web Portal.

  2. On the Web Portal's log in page, enter your login data.

  3. Click Log in.

  4. Follow the instructions (for example, plug your security key into your USB socket and then touch it).

    You will be automatically logged in.

Related topics

Logging in to the Password Reset Portal

The Password Reset Portal helps you to change your main password, change several passwords of different user accounts, and manage your password questions.

You can log in to the Password Reset Portal in three different ways:

To log in to Password Reset Portal using an passcode

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication drop-down, select the Login with passcode option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the Passcode field, enter your passcode.

  7. Click Submit.

To log in to Password Reset Portal using your password questions

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication drop-down, select the Log in by answering your password questions option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the fields, enter the appropriate answers to your password questions.

  7. Click Submit.

To log in to Password Reset Portal using your current password

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication drop-down, select the corresponding authentication method.

  3. In the User name field, enter your user name.

  4. In the Password field, enter your personal password.

  5. Click Log in.

Related topics

Logging out

When you want to finish working with the Web Portal, log off from the system.

To log off from Web Portal

  1. In the header, click (Profile) > Log out.

  2. In the Log Out dialog, confirm the prompt with Yes.

    Your logout was successful.

    Tip: Your system may be configured to log you out automatically if you are inactive for a long period of time.

The user interface layout

The Web Portal user interface is divided into several sections:

Top - header

The header with the company logo is at the top of the screen. You can use different functions and reach different sections from here.

Top – menu bar

The menu bar is displayed horizontally in the upper part of the screen and provides different menus and submenus.

Work area

The work area changes depending on the menu you opened from the navigation.

Detailed information about this topic
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