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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Reactivating my identities

You can activate permanently deactivated identities if they have not been deactivated by certification.

To reactivate an identity

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Identities.

  3. On the Identities page, click the identity you want to activate.

  4. In the Edit Identity side panel, expand the Organizational information section.

  5. In the Organizational Information side panel, clear the Permanently deactivated check box.

  6. Click Save.

Marking my identities as security risks

You can mark identities that you manage as a security risk. Then the user accounts and resources of the affected identity are locked.

To mark an identity as a security risk

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Identities.

  3. On the Identities page, click the identity you want to mark as a security risk.

  4. In the Edit Identity side panel, toggle the switch next to Identity poses a security risk.

  5. In the Mark Identity as Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity poses a security risk.

  6. Click Save.

Related topics

Revoking my identities' security risks

If identities that you manage have been marked as a security risk, you can unmark them again. Then the affected identity regains access to user accounts and resources.

To revoke an identity's security risk

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Identities.

  3. On the Identities page, click the relevant identity.

  4. In the Edit Identity side panel, toggle the switch next to Identity poses a security risk.

  5. In the Resolve Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity does not pose a security risk.

  6. Click Save.

Related topics

Assigning other managers to my identities

You can assign other managers to the identities for which you are responsible.

To assign a new manager to an identity

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Identities.

  3. On the Identities page, click the identity that you want to assign to a new manager.

  4. In the Edit Identity Data side panel, click Assign to new manager.

  5. On the Shopping Cart page, click Edit next to Assign new manager.

  6. In the New manager assignment side panel, in the New manager drop-down, select the manager you want to assign to the identity.

  7. (Optional) If the identity for which you are selecting a new manager already has entitlements or products assigned, they are removed or unsubscribed by default on the effective date. If you want the identity to retain these entitlements or products when transferring to the new manager, disable the check boxes next to the respective entitlements and products.

  8. (Optional) In the Reason field, enter why you are assigning a new manager.

  9. (Optional) In the Priority drop-down, select the priority.

  10. (Optional) To specify from when the new manager is responsible for the identity, enter the date in the Valid from field. If you leave the field blank, the change of manager will be carried out immediately after the new manager is approved.

  11. Click Save.

  12. On the Shopping Cart page, click Submit.

    NOTE: On the Pending Requests page, your request to change managers is presented to the new manager to be granted or denied approval (see Approving new managers' pending requests). After the new manager approves this requests, the new manager is assigned.

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