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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Managing service items of my software applications

To be able to request software applications as products, they must be allocated to service items that are assigned to a shop (see Managing requestable products in shops).

Detailed information about this topic

Editing service items of my software applications

You can edit the main data of service items.

To display and edit a service items role's main data

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Software.

  3. On the Software page, click the software application whose service items you want to edit.

  4. In the Edit Software side panel, click the Service Item tab.

  5. On the Service Item tab, edit the service item's main data.

    ClosedYou can edit the following main data.

  6. Click Save.

Related topics

Managing my locations

You can perform a variety of actions on locations that you manage and gather information about them.

Detailed information about this topic

Displaying my locations

You can display all the locations for which you are responsible.

To display locations

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Locations.

    This opens the Locations page and displays all the locations for which you are responsible.

  3. (Optional) To display details of a location, click the location.

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