Resolving rule violations
As exception approver, you can edit violations of rule under your supervision. Rule violations are caused by permissions, so you have the option to remove permissions when you want to resolve one.
You can cancel the resolving process early because it is possible that you have removed other permissions whle removing the violating permissions.
Permission assignments play and important role when editing rule violations. For example, permissions assigned through a dynamic role cannot be removed.
The following consequences may result from removing permissions:
Table 41: Removing assigned permissions
Direct assignment |
Direct assignment is deleted when the entitlement is removed. |
Inherited assignment |
The option to withdraw role membership from the employee is offered in the case of inherited permissions. |
Dynamic assignment |
Permissions cannot be removed if membership is through a dynamic role. |
Assignment over IT Shop request |
If permissions were assigned through a request, the request is canceled on removal. |
Primary Assignment |
The option to withdraw primary membership from the employee is offered in the case of permissions assigned through primary assignment. |
To resolve a rule violation
- Mark the rule violation and click Resolve.
This opens the wizard "Resolve a rule violation", listing the permissions that led to the violation.
- Mark the rule violation you want to remove from the employee in tResolve a rule violation and click Next.
The objects is displayed with the permissions origin in Verify. The consequences of removing the permissions is displayed in Action.
- Check whether you really want to delete the permissions and click Next.
A message is displayed in Loss of entitlement and the permissions are listed that are affected by removal.
- Perform one of the following tasks.
- To cancel the resolution of rule violations, choose Cancel or Back.
All the employee's permissions remain intact.
- To continue with the resolution of the rule violation, choose Continue.
All permissions that were displayed for resolving the rule violation are withdrawn from the employee.
Rule violation history
You can view exception approvals that you have dealt with in the Rule Violation History menu.
To view the history of your exception decisions
-
Open Rule Violation History for rule exceptions.
-
Use the filter function in the Approval state column and set the option Exception granted or Exception denied.
Only historical rule or policy violations of the selected type are displayed. For more information, see Filter.
-
Select the rule or policy violation in the list.
You can view more information in the detailed content view.
Detailed information about this topic
Pending policy violations
Some policy violations can be approved as exceptions. You can see violations under your supervision in Pending Policy Violations. The following information is displayed in the corresponding menu.
Table 42: Managing rule and policy violations
Violating object |
Object, which caused the violation. |
Policy |
Violated policy. |
Status |
The status of the approval. Following states are possible.
- Open
- Exception granted
- Exception denied
|
Approver |
Employee who has denied or granted exception approval. |
Approval date |
Date of the approval decision. |
Risk index (calculated) |
Shows the calculated risk index. |
Risk index (reduced) |
Shows the risk index reduced by the mitigating control. |
Reason |
Shows the manually entered reason added with the exception approval. |
Standard reason |
Displays a standard reason if one exist and this option was selected. |
Valid until |
The exception is only valid until this date. |
If you are an auditor or an approver, you can obtain more information about exception approvals from Auditing. For more information, see Rule violations..
Some functions have already been described in the menu Pending rule violations. You can find all the functions available in this menu listed under "Detailed information about this topic".
To open the "Pending Policy Violations" menu
- Open Compliance | My Actions and click Pending Policy Violations.
Detailed information about this topic
Policy violations
To view the history of your exception decisions
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Open Policy Violation History for policy exceptions.
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Use the filter function in the Status column and set the option Exception granted or Exception denied.
This limits the list of historical policy violations displayed to the selected option. For more information, see Filter.
-
Select a policy violation from the list.
You can view more information in the detailed content view.
Detailed information about this topic