Chat now with support
Chat with Support

Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Managing attestation inquiries directed at you

To gather further information about a pending attestation case is approved, the approver can send you a question about this attestation case. After you have answered the inquiry, the approver can make their approval decision.

Related topics
Detailed information about this topic

Displaying attestation case inquiries

You can display inquiries about an attestation case that have been sent to you and to which you must respond.

To view inquiries directed at you

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, click the Inquiries tab.

  3. (Optional) To see more information about the answer to an attestation case inquiry, click the relevant inquiry.

Related topics

Answering attestation case inquiries

You can respond to inquiries that have been made to you about an attestation case.

TIP: If you respond to inquiries, do not grant or deny approval for the attestation case.

To respond to inquiries

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, click the Inquiries tab.

  3. On the Inquiries tab, next to the inquiry you want to answer, click the Reply to inquiry.

  4. In the Answer Question side panel, enter your answer in the Reply to inquiry field.

  5. Click Save.

Related topics

Displaying attestation history

You can obtain an overview of all the attestation cases relevant to you or identities that report to you, by displaying the attestation history.

To display the attestation history

  1. In the menu bar, click Attestation > Attestation history.

    This opens the Attestation History page.

  2. (Optional) To control which attestation cases are displayed, click (Filter) (see Using filters).

  3. (Optional) To display details of an attestation case, click the attestation case whose details you want to display.

Related topics
Detailed information about this topic
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating