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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Main data – Device (page description)

To open the Main data - Device page go to Responsibilities > Auditing > Devices > Show details > Main data.

On the Main data - Device page, you can see and edit the device's main data (see Displaying device main data).

Enter the following main data:

Table 533: Mobile phone main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity ( in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 534: PC main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity (in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

MAC address

Enter the device's MAC address.

PC

Select the check box if this is a simple desktop PC for an identity.

Servers

Select the check box if this is a server.

VM Host

Select the check box if this is a host for a virtual machine.

VM Client

Select the check box if this is a virtual machine.

VM Host

Click Assign/Change and select the device you want to install the virtual machine on. The select is available if the VM Client check box is set.

MAC address

Enter the device's MAC address.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 535: Tablet main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Change and select the identity that will use the device.

Device model

Click Assign/Change and select the device's model.

Manufacturer

Click Assign/Change and select the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and select the device's status.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

Storage capacity [GB]

Enter the device's storage capacity ( in gigabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the number of the asset in the device's bookkeeping.

Company owned

Select the check box if the device belongs to the company.

Attestations – Device (page description)

To open the Attestation – Device page go to Responsibilities > Auditing > Device > Show details > Attestation.

On the Attestation - Device page, you can:

The following tables give you an overview of the various features and content on the Attestations - Device page.

Table 536: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases and Then you can send reminder emails to these identities (see Displaying attestors of pending attestation cases for devices).

Table 537: Controls in the attestation case's details pane

Control

Description

Show details

Use this button to display all the objects involved in the attestation case (see Displaying device attestation cases).

Table 538: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Auditing – Business roles (page description)

To open the Auditing - Business Roles page go to Responsibilities > Auditing > Business Roles.

On the Auditing - Business Roles page, you can see all the business roles (see Displaying all business roles).

If you click Show details in a business role's details pane, a new page opens (see Auditing - Roles and entitlements: business role (page description)) that contains more information and configuration options for the business role.

The following tables give you an overview of the various features and content on the Auditing – Business roles page.

Table 539: Controls

Control

Description

Select an identity

Use this feature to select an identity so that only the business roles they manage are shown(see Displaying all business roles).

Table 540: Controls in the details pane of a product

Control

Description

Show details

Opens the Auditing - Roles and entitlements: business role page (see Auditing - Roles and entitlements: business role (page description)).

Use this button to display more details about the business role.

Table 541: Columns

Column

Description

Display

Shows the business role's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Auditing - Roles and entitlements: business role (page description)

To open the Auditing - Roles and entitlements: business role page go to Responsibilities > Auditing > Business Roles > Show details.

On the Auditing - Roles and entitlements: business role page, you can access various information about the selected business role.

To do this, click on one of the tiles:

Table 542: Tiles

Tile

Description

Overview

Opens the Overview – Business role page (see Overview – Business role (page description)).

This provides you with all the information at a glance. For more information, click on the links inside one of the shapes (see Displaying business role overviews).

Main data

Opens the Main data – Business role page (see Main data – Business role (page description)).

Here you see the business role's main data (see Displaying business role main data).

Memberships

Opens the Memberships – Business role page (see Memberships – Business role (page description)).

Here you can display identities to which the business role is assigned (see Displaying memberships in business roles).

Entitlements

Opens the Entitlements – Business role page (see Entitlements – Business role (page description)).

Here you can see the entitlements assigned to the business role (see Displaying business role entitlements).

Attestation

Opens the Attestation – Business role page (see Attestation – Business role (page description)).

You select the following actions:

Compliance

Opens the Compliance – Business role page (see Compliance – Business role (page description)).

Here you see compliance rule violations that were caused by this business role (see Displaying business role rule violations).

Risk

Opens the Risk – Business role page (see Risk – Business role (page description)).

Here you can see the business role's risk index (see Displaying business role risk indexes).

For more information about risk assessment, see the Risk assessment.

History

Opens the History – Business role page (see History – Business role (page description)).

Here you can see all the changes made to the business role (see Business role history).

Usage

Opens the Usage – Business role page (see Usage – Business role (page description)).

Here you can see which roles the members of the business role belong to (see Displaying role memberships of business role members).

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