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Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Rule violations of directly subordinated identities (page description)

To open the Rule violations of directly subordinated identities page go to Responsibilities > My Responsibilities > Identities > Rule Violations.

On the Rule Violations of Directly Subordinate Identities page you can view all rule violations of identities that report directly to you (see Displaying my identities' rule violations).

The following table gives an overview of the various content of the Rule violations of directly subordinated identities page.

Table 274: Columns




Shows you the name of the identity causing the rule violation.

Rule violation

Shows you the name of the compliance rule that the identity violates.


Shows whether the rule violation was tested.

Exception is approved

Shows you whether an exception was approved for the rule violation.

Risk index (calculated)

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

Approval date

Shows you when an approval decision about the rule violation was made.


Shows you the reason for the rule violation decision.

Adding a new identity (page description)

To open the Add a New Identity page go to Responsibilities > My Responsibilities > Identities > Add a new identity.

On the Add a New Identity page, you can create a new identity for which you are responsible. Do this by entering the new identity's main data (see Adding your own identities).

Enter the following main data.

Table 275: Identities main data



Personal data

Last name

Enter the identity's last name.

First name

Enter the identity's first name.

Middle name

Enter the identity's middle name.

Date of birth

Enter the identity's date of birth. Click the (Calendar) to do this and use the date picker to select the date of birth.

Personnel number

Enter the identity's personnel number.


In the menu, select the identity's gender.

Central user account

Enter the name of the identity's central user account.

Default email address

Enter the identity's default email address.

Organizational information

Primary cost center

Click Assign/Change and select the identity's primary cost center.

Primary department

Click Assign/Change and select the identity's primary department.


Select the check box if this is an external identity.

Employee type

In the menu, select what type of identity this is. For example, an identity of this company or a trainee.

Entry date

Enter the date the identity started at the company. Click the (Calendar) and use the date picker to select the starting date.

Leaving date

Enter the date that the identity leaves the company. Click the (Calendar) to do this and use the date picker to select the leaving date.


Shows you the identity's manager.

TIP: If necessary, you can transfer the identity's manager at a later date (see Assigning other managers to my identities).

Primary location

Click Assign/Change and select the identity's primary location.


Enter the building where the identity works.


Enter which floor the identity works on.


Enter the room the identity works in.


Enter the road where the identity works.

Zip code

Enter the zip code of the identity's work location.


Enter the city where the identity works.

Identity overview page (page description)

To open an identity's overview page go to Responsibilities > My Responsibilities > Identities and click an identity.

On the identity's overview page, you can perform various actions on the identity you selected beforehand.

To do this, click on one of the tiles:

Table 276: Tiles




Opens the Overview - Identity page (see Overview – Identity (page description)).

Here you can see all the relevant information about departments summarized in an overview. (see Displaying my identities' overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data – Identity page (see Main data – Identity (page description)).

Here you can see and edit the identity's main data (see Displaying and editing my identities' main data).


Opens the Entitlements – Identity page (see Entitlements – Identity (page description)).

You select the following actions:

My Requests

Opens the Requests – Identity page (see Requests - Identity ((page description))).

Here you can see all the products that this identity has requested or were requested for them (see Displaying my identity requests).


Opens the Delegations – Identity page (see Delegations – Identity (page description)).

You select the following actions:


Opens the Attestation – Identity page (see Attestations – Identity (page description)).

You select the following actions:


Opens the Risk – Identity page (see Risk – Identity (page description)).

Here you can see the identity's risk index (see Displaying my identities' risk indexes). For more information about risk assessment, see the Risk assessment.


Opens the History – Identity page (see History – Identity (page description)).

Here you can see all the changes made to the identity (see My identities' history).


Here you can create a passcode for the identity if it has forgotten its Web Portal login password and cannot reset it using the question-and-answer function (see Creating passcodes for my identities).

Overview – Identity (page description)

To open the Overview – Identity page go to Responsibilities > My Responsibilities > Identities > select identity> Overview.

On the Overview - Identity page, you can see all the information relevant to the identity summarized in an overview (see Displaying my identities' overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

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