Chat now with support
Chat with Support

We are currently experiencing issues on our phone support and are working diligently to restore services. For support, please sign in and create a case or email supportadmin@quest.com for assistance

Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Sending reminders about cost center pending attestation cases

If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.

The following options are available for sending reminders:

  • You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).

  • You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).

  • You can show all the attestors that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).

To send a reminder to attestors of a selected attestation case

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, perform the following actions:

    1. Click Organization.

    2. On the Organization page, click Cost centers in the Type drop-down.

  3. On the Cost Centers page, click the cost center whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <cost center name> page, click on a tab to display the corresponding attestation cases.

  7. In the list, click the attestation case that has attestors you want to remind.

  8. In the details pane, click Actions > Send a reminder mail.

  9. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  10. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  11. Edit the email and send it to the attestor.

To send a reminder to all the attestors of pending attestation cases on the current tab

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, perform the following actions:

    1. Click Organization.

    2. On the Organization page, click Cost centers in the Type drop-down.

  3. On the Cost Centers page, click the cost center whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <cost center name> page, click on a tab to display the corresponding attestation cases.

  7. Click Send reminder.

  8. In the Send a reminder mail dialog, enter the message for the attestor.

  9. Click OK.

To send a reminder a specific attestor about pending attestation cases

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, perform the following actions:

    1. Click Organization.

    2. On the Organization page, click Cost centers in the Type drop-down.

  3. On the Cost Centers page, click the cost center whose attestation cases you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Attestation.

  6. (Optional) On the Attestations – <cost center name> page, click on a tab to display the corresponding attestation cases.

  7. In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.

  8. Select the email program that you want to use.

    This opens an email template with the attestor's email address.

  9. Edit the email and send it to the attestor.

Related topics

Displaying cost center risk indexes

You can see cost center risk indexes.

NOTE: For more detailed information about risk assessment, see the One Identity Manager Risk Assessment Administration Guide.

To display a cost center's risk index

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, perform the following actions:

    1. Click Organization.

    2. On the Organization page, click Cost centers in the Type drop-down.

  3. On the Cost Centers page, click the cost center whose risk index you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click Risk.

    This opens the Risk - <cost center name> page (see Risk – Cost center (page description)).

  6. (Optional) To show which attributes and assignments contribute to the calculated risk index, click View risk functions.

Related topics

Cost center history

The Web Portal gives you the option of displaying the historical data of cost centers for which you are responsible.

To do this, you have the following options:

Table 49: Historical data

View

Description

Events

This shows you all the events that affect the cost center, either on a timeline or in a table (see Displaying cost center history).

Status overview

This shows you an overview of all assignments. It also shows how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between (see Displaying the status overview of cost centers).

Status comparison

You can select a date and display all the changes made from then until now. This also shows you what the value of the property was at the selected point in time and what the value is now (see Comparing statuses of cost centers).

Displaying cost center history

You can select to display all events involving cost centers on a timeline or in a table.

To display the history

  1. In the menu bar, click Responsibilities > Governance Administration.

  2. On the Governance Administration page, perform the following actions:

    1. Click Organization.

    2. On the Organization page, click Cost centers in the Type drop-down.

  3. On the Cost Centers page, click the cost center whose history you want to display.

  4. In the details pane, click Edit.

  5. On the overview page, click History.

    This opens the History - <cost center name> page (see History – Cost center (page description)).

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  6. (Optional) To filter the timeline of events, click Filter by and then one of the following:

    • User: Searches for events or actions associated with the identity name given. Identities with entitlements and ownerships create changes, such as adding or removing properties. You can see these actions on the timeline.

    • Change type: Only show events on the timeline with the selected change type.

    • Date: Only show events on the timeline that took place in the given period.

    • Properties: Only show events on the timeline with the selected properties.

    • Display: Only show events on the timeline that match the search.

    • Object: Only show events on the timeline about the selected object.

  7. (Optional) To switch to the table view, click Switch to table view.

  8. (Optional) To show more details about an event, perform one of the following actions:

    • Click on the event in the timeline.

    • In the table view, click the event and you will see the details in the details pane.

Related topics
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating