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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Main data – PAM group (page description)

To open the Main data – PAM group page go to Responsibilities > Auditing > Privileged Account Management > Show details > Main data.

On the Main data – PAM group page, you can see the PAM group's main data (see Displaying system entitlement main data).

Enter the following main data:

Table 768: PAM group main data

Property

Description

Name

Shows you the full, descriptive name of the PAM group.

Canonical name

Shows you the automatically generated canonical name of the PAM group.

Distinguished name

Shows you the automatically generated distinguished name of the PAM group.

Display name

Shows you the name of the PAM group used to display PAM group in the One Identity Manager tools.

Container

Shows you the parent container of the PAM group.

Service item

Shows you the assigned service items.

Category

Shows you the category for PAM group inheritance.

User accounts can inherit PAM groups selectively. To do this, PAM groups and user accounts are divided into categories.

Description

Shows you the PAM group's description.

Risk index

Shows you the configured risk index.

This value specifies the risk of assigning this PAM group to a user account.

For more information about risk assessment, see the One Identity Manager Risk Assessment Administration Guide.

IT shop

Shows you whether the PAM group can be requested in the IT Shop. If set, the PAM group can be requested by identities using the Web Portal and granted through a defined approval process. The PAM group can still be assigned directly to identities and hierarchical roles.

For detailed information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

Only use in IT Shop

Shows you whether the PAM group can only be requested through the IT Shop. If set, the PAM group can be requested by identities using the Web Portal and granted through a defined approval process. You cannot assign a PAM group to hierarchical roles directly.

Memberships – PAM group (page description)

To open the Memberships – PAM group page go to Responsibilities > Auditing > Privileged Account Management > Show details > Memberships.

On the Memberships - PAM group page, you can see identities to which the PAM group is assigned (see Displaying memberships in system entitlements).

The following table gives an overview of the different content on the Memberships – PAM group page.

Table 769: Columns

Column

Description

Identity

Shows you the name of the identity to which the PAM group is assigned.

Origin

Shows whether the PAM group is assigned directly or indirectly to the employee.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity obtained the membership through a request, you will find more information on the following tabs on the Request tab:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestations – PAM group (page description)

To open the Attestation – PAM group page go to Responsibilities > Auditing > Privileged Account Management > Show details > Attestation.

On the Attestation – PAM group page, you can:

The following tables give you an overview of the various features and content on the Attestation - PAM group page.

Table 770: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases and Then you can send reminder emails to these identities (see Displaying attestors of system entitlement pending attestation cases).

Table 771: Controls in the attestation case's details pane

Control

Description

Show details

Use this button to display all the objects involved in the attestation case (see Displaying attestation cases of system entitlements).

Table 772: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

History – PAM group (page description)

To open the History – PAM group page go to Responsibilities > Auditing > Privileged Account Management > Show details > History.

On the History – PAM group page, you can see all the changes made to the PAM group (see System entitlement history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows all the events, which affect a system entitlement, either on a timeline or in a table.

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows an overview of all assignments. It also shows how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now. You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the different functions and content on the History – Privileged Account Management page.

Table 773: Controls

Control

Description

Events

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user (see Displaying system entitlement history).

TIP: To remove the filter again, click Reset filter next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form (see Displaying system entitlement history).

Switch to timeline view

Use this button to display the changes as a timeline.(see Displaying system entitlement history).

Status comparison

Time and date picker

Select from which point on you want to see the changes (see Comparing statuses of system entitlements).

Display changed values only

Deselect the check box if you also want to display properties that have not changed since they were created (see Comparing statuses of system entitlements).

Table 774: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now. You can also show what the value of the property was at the selected point in time and what the value is now.

Table 775: Columns

Column

Description

Events (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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